Sr Executive Assistant

ServiceNow • Santa Clara, CA

3h • Onsite

About The Position

What you get to do in this role: Schedule appointments, plan meetings, and maintain complex and changing calendars, while working through scheduling roadblocks. Draft and prepare routine and advanced correspondence including emails, presentations and reports. Review outgoing correspondence for accuracy, format consistency, signatures and conformance with executive procedures. Assist leadership and organizations by optimizing usage of time. Make decisions regarding short-term priorities and work activities. Arrange all travel to ensure consistency within company procedures and support organization in obtaining necessary travel documents including Visa/passport, while maintaining Leadership expenses/credit card reconciliation. Arrange all travel to ensure consistency within company procedures and support organization in obtaining necessary travel documents including Visa/passport, while maintaining Leadership expenses/credit card reconciliation. Identify needs and issues within the organization and initiate solutions. Assist internal departments with the setup of new hires. Assist new hires with processes including expense reporting and travel systems and other internal tools. Compile, prepare and process Leadership expenses and credit card reconciliation where needed. Support end-to-end meeting processes as required, including agenda preparation, capturing clear and accurate minutes, tracking actions and decisions, and enabling timely follow-up across stakeholders. Contribute to building strong leadership and EA communities by fostering relationships, supporting forums and networks, and helping create moments that strengthen collaboration, engagement, and culture.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 10+ years' experience supporting VP level
• Experience managing a variety of high priority projects from multiple management and professional levels
• Desire to grow and take on your own projects while meeting deadlines
• Exceptional soft-skills
• Experience with Zoom, Microsoft Office suites (Word, Excel, PowerPoint, Outlook), Box, Concur and Google Docs
• Experience handling confidential materials

Responsibilities

• Schedule appointments, plan meetings, and maintain complex and changing calendars, while working through scheduling roadblocks.
• Draft and prepare routine and advanced correspondence including emails, presentations and reports.
• Review outgoing correspondence for accuracy, format consistency, signatures and conformance with executive procedures.
• Assist leadership and organizations by optimizing usage of time.
• Make decisions regarding short-term priorities and work activities.
• Arrange all travel to ensure consistency within company procedures and support organization in obtaining necessary travel documents including Visa/passport, while maintaining Leadership expenses/credit card reconciliation.
• Identify needs and issues within the organization and initiate solutions.
• Assist internal departments with the setup of new hires.
• Assist new hires with processes including expense reporting and travel systems and other internal tools.
• Compile, prepare and process Leadership expenses and credit card reconciliation where needed.
• Support end-to-end meeting processes as required, including agenda preparation, capturing clear and accurate minutes, tracking actions and decisions, and enabling timely follow-up across stakeholders.
• Contribute to building strong leadership and EA communities by fostering relationships, supporting forums and networks, and helping create moments that strengthen collaboration, engagement, and culture.

Benefits

• health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees