Sr. Event Manager

ASM Global • Honolulu, HI

95d • $75,000 - $85,000

About The Position

The Hawai'i Convention Center is an event destination located just steps from Waikīkī, designed to provide a stunning backdrop for meetings and conventions. The center features a blend of state-of-the-art technology and authentic island ambiance, creating a tranquil yet invigorating environment. The role involves managing various types of events, ensuring successful execution through strategic planning and effective communication with clients and support teams.

Requirements

• A minimum education level of High School Diploma or its equivalency.
• A minimum of 4-5 years of related work experience.
• Experience effectively managing and/or planning events.
• Excellent customer service skills working with diverse backgrounds.
• Excellent knowledge of computer operations (Microsoft Office 365).
• Effective oral communication and listening skills.
• Effective written communication skills.
• Experience establishing and maintaining cooperative and productive work relationships.
• Excellent organizational and time management skills.
• Experience managing multiple priorities and working independently.
• Demonstrated independent thinking and problem-solving skills.
• Ability to stand or remain in a stationary position for several hours.
• Ability to walk or move about frequently for several hours.

Nice To Haves

• Self-starter with a willingness and enthusiasm for taking on additional responsibility.
• Ability to work harmoniously in a team setting exhibiting the 'Aloha Spirit'.

Responsibilities

• Manages various types of events as dictated by ongoing event activity.
• Manages all logistics for events booked at HCC, determining event strategies and plans for success.
• Acts as the primary contact and principal liaison during events.
• Determines needs and resolves problems by making strategic, business-oriented, and client-serving decisions.
• Builds and maintains successful business relationships with clients to provide exceptional customer service.
• Provides paperwork for the planning of successful events, including resumes, work orders, floor plans, event reports, and final invoicing.
• Provides detailed accounting of all event charges and collects payment in advance as outlined in the license agreement.
• Accepts project work as assigned by the Director of Events and attends meetings with various support departments.
• Runs reports and understands key performance indicators with the USI framework.
• Ensures customers receive correct and up-to-date information about programs, events, and quoted prices.
• Monitors events to ensure adherence to building rules, policies, and safety procedures.
• Conducts site tours of the facility for prospective and/or booked clients.

Benefits

• Competitive salary range of $75K - $85K annually.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Performing Arts, Spectator Sports, and Related Industries
• Education Level: High school or GED