Equipment Rental Specialist
About The Position
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry, offering a vast fleet of equipment from pumps to scaffolding to general construction tools, paired with friendly and knowledgeable staff. The company prides itself on investing in its workforce, offering competitive benefits and extensive on-the-job training. As a highly successful national company, Sunbelt Rentals is constantly looking for talented individuals to support its growth. The Sr. Equipment Rental Specialist is an experienced inside sales role responsible for supporting telephone and walk-in customers with rentals of all types of construction/industrial equipment. This position serves as the Company’s front line of contact with the customer, whose purpose is to understand customer equipment needs, negotiate, and place orders. The role also requires strong administrative skills and an ability to deliver customer satisfaction through a professional attitude at all times. Ancillary roles may include supporting the logistics of dispatch equipment delivery and training other team members. Sunbelt Rentals is a leader in the equipment rental industry, with over 1,000 locations across North America and an expansive portfolio of products and services, delivering solutions to support any job. The company places enormous value on the welfare and commitment of its employees as well as the superior level of service they provide for its customers. All employees benefit from extensive on-the-job training, which is amongst the best in the industry, and advancement opportunities.
Requirements
- High School diploma or GED required
- Valid Driver’s license required
- At least 3 years of equipment rental industry experience or 4 year degree + 1 year equipment rental industry preferred
- Strong customer service & telephone skills
- Solid computer and administrative skills
Nice To Haves
- Successful completion of the DOT Qualification process preferred
- Bilingual (Spanish or other) may be preferred in some locations
Responsibilities
- Support telephone and walk-in customers with rentals of all types of construction/industrial equipment
- Understand customer equipment needs
- Negotiate and place orders
- Deliver customer satisfaction through a professional attitude at all times
- Support the logistics of dispatch equipment delivery (ancillary role)
- Train other team members (ancillary role)
Benefits
- Competitive benefits
- Extensive on-the-job training for all eligible employees
- Health, Dental and Vision plans
- 401(k) Match
- Volunteer time off
- Short-term and long-term disability
- Accident, Life and Travel insurance
- Flexible spending
- Tuition Reimbursement Options
- Employee Assistance Program (EAP)
- Length of Service Awards
- 12-25 vacation days depending on years of service
- 5 sick days
- 6 holidays
- 2 half day holidays
- 2 floating holidays
- 1 inclusion day
- 1 volunteer day
- Paid Parental Leave
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
