Sr Epic Application Analyst

Children’s Minnesota

About The Position

The Patient Experience Analyst will partner with clinical, operational, and technical teams to design, build, test, and support Epic Patient Experience capabilities, with a focus on MyChart and other patient-facing workflows. Responsibilities include configuring and validating patient communications, questionnaires, consents and confidentiality workflows, welcome/onboarding experiences, and related billing-facing touchpoints; gathering requirements and translating them into build; supporting integrated testing and go-live readiness; and ensuring high-quality, consistent patient-facing content across impacted workstreams.

Requirements

7+ years of experience in hospital/clinic healthcare setting with experience supporting an EHR, related applications, and integrated workflows. This same experience with an EHR vendor is also acceptable.
Experience with software application tools used for application build and data manipulation.
Demonstrated knowledge of healthcare and/or financial software applications
Interpersonal skills necessary to communicate effectively with physicians, nurses and various other hospital staff.
Demonstrated ability to effectively communicate, both verbally and in writing with all levels of associates and management.
Ability to effectively converse with individuals of different levels of business and technical knowledge.
Knowledge of analytical processes and problem-solving skills.
Ability to evaluate business user needs against current system capabilities.
Ability to accurately and effectively translate business requirements to high-level system specifications.
Familiarity in the use of Microsoft Window products (Word, Excel, Access and Project) or equivalent.
Aptitude for learning new software tools and products.
Familiarity with the software development cycle.
Leadership, , planning, estimating, and organizational skills.
Ability to lead and facilitate meetings and manage sub-projects.
Proficiency with Project Management tools or methods.

Responsibilities

configuring and validating patient communications, questionnaires, consents and confidentiality workflows, welcome/onboarding experiences, and related billing-facing touchpoints
gathering requirements and translating them into build
supporting integrated testing and go-live readiness
ensuring high-quality, consistent patient-facing content across impacted workstreams