About the position
Members of the MemorialCare Epic job family work side by side with our end users to install the Epic software, help lead and manage workflow/software changes, and ultimately transform the way that MemorialCare provides healthcare. MemorialCare's Epic Team develops creative strategies to achieve common end goals while collaborating with our end users. The Sr. Epic Analyst - Professional Billing uses their advanced Epic knowledge in all phases of software deployment from design through implementation to post implementation problem solving. They independently provide an advanced level of operational and application build competence with their focus geared more towards complex and overall large projects. They mentor peers and provide educational/informational sessions to improve workflows, troubleshooting or system design pertaining to the overall team as well as internal implementation processes.
Responsibilities
- Apply high-level, specialized Epic Professional Billing knowledge to improve processes through design, development and implementation of the Epic system, including development of end user materials
- Initiate, participate, and lead project related efforts and process improvements, as well as provide internal guidance as appropriate
- Demonstrate independent working nature, requiring minimal direction, while collaborating within and across applications
- Work to establish and maintain Professional Billing reporting needs as necessary
- Demonstrate use of effective communication and interpersonal relations across staff from all departments, including senior leadership to achieve established goals
- Be at work and be on time
- Follow company policies, procedures and directives
- Interact in a positive and constructive manner
- Prioritize and multitask
Requirements
- Minimum 3 years experience in relevant Epic modules or equivalent combined hands on Electronic Medical Record (EMR), Billing Office, or Managed Care capabilities and direct Epic knowledge
- Demonstrated ability to effectively utilize system tools to meet functionality needs of users including proficiency with information systems technology such as Microsoft Office Products required
- Experienced planning and organizing day-to-day activities, effectively managing more than one task, and meeting established deadlines
- Demonstrated use of effective communication and interpersonal relations to achieve established goals
- Experienced in leading projects, providing forward-thinking consultative guidance and direction on change initiatives, effectively dedicating time across more than one project, and meeting established deadlines
- Proven ability in workflow and data analysis and design techniques, including needs assessment, specification development, quantitative methods, planning and gap analysis
- Past success leading meetings between business stakeholders, technical resources, and third parties for business requirements and technical solutions
- Experienced working with a diverse, multi-disciplinary team, and interacting with all levels of the organization
Nice-to-haves
- Bachelor's degree preferred
- Epic Certification in Professional Billing application
Benefits
- High quality health insurance plan options
- Additional compensation available including shift differentials, extra shift incentives, and bonus opportunities
