Sr. Enterprise Customer Success Manager
Dragonboat•Santa Clara, CA
454d•$100,000 - $130,000
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About The Position
The Sr. Enterprise Customer Success Manager at Dragonboat is responsible for managing post-onboarding activities for mid-market and enterprise customers. This role focuses on building strong relationships, understanding customer needs, and driving product adoption and revenue expansion. The manager will conduct Executive Business Reviews, optimize product usage, and advocate for customer needs while collaborating with internal teams to enhance the product experience.
