When you join Verizon, you want more out of a career. A place to share your ideas freely — even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team. This position will be supporting Verizon's Massachusetts State Lottery Commission (MSLC) telecom services contract, supporting thousands of wireless and wired connections to gaming agents across Massachusetts. This position will be a dedicated service program manager that will be responsible for all service management tasks for COMA MSLC, including Billing/Fiscal governance, Problem Management, Change Management, and Asset Management.