Sr. Engineering Technician

Intuitive•Peachtree Corners, GA

21h•$51 - $69•Onsite

About The Position

The primary objective of an Engineering Technician is to provide troubleshooting support to to the production lines, troubleshooting support for line equipment, performing equipment maintenance, supporting Engineering build requests, and harvesting action to support Manufacturing and Service lines meeting safety, quality, and productivity goals This person will play a significant role in the areas of Failure Analysis, First Pass Yield, Engineering Builds, and Harvesting.

Requirements

Minimum 5 years of experience with complex electromechanical devices or comparable field
Ability to perform failure analysis and troubleshooting with minimal supervision.
Effectively use of troubleshooting and measurement equipment such as oscilloscopes, multimeters, function generators, and custom test platforms
Understand wiring diagrams, schematics, assembly drawings, fab drawings, and mechanical component drawings.
Ability to read, modify, and execute test scripts for debug.
Ability to learn quickly and adapt to variety of technologies that allow effective troubleshooting.
Sense of urgency and multi-tasking is essential to be able to support production line effectively.
Good communication and documentation skills.
Strong analytic and problem-solving skills.
Must possess extensive knowledge/experience in troubleshooting electromechanical issues.
Minimum AS degree, trade school, military technical training or equivalent experience
Ability to lift up to 50 lbs
Ability to sit or stand for multiple hours
Ability to travel up to 10% of the time

Nice To Haves

3 years of component level troubleshooting experience on FPGA/Microprocessor-based Printed
Experience with Agile, SAP, MES, and SPC or equivalent tools.

Responsibilities

Follow Service and/or Systems Mfg escalation process and provide evaluation of any interruptions to production line.
Self-assign work based on incoming requests via the Service or Manufacturing Engineering Technician Escalation process
Diagnose failures on Service and/or Systems Mfg line for FRU Failures, system level failures, sub-assembly failures, and test fixture failures.
Perform failure analysis down to component level, investigate root causes, and recommend corrective / preventive actions.
Perform quick triage of the issue and recommend best course of action to keep production moving including performing simple reworks such as performing simple reworks on the spot such as cable crimping, solder components, tap threads, clean optics, adjust alignment, etc
Perform all activities to enable service or manufacturing operations to continue with builds including the following: initiating QN documentation when necessary, updating appropriate tasks within QN documentation, modifying or initiating the rework order, and performing rework activities
Track assigned Escalations from triage to closure coordinating with Operations, Engineering, and Quality to meet expected resolution timelines
Support Troubleshooting and repair of equipment, fixtures, and tools. Document findings and corrective actions in corresponding QN.
Assemble new Equipment, Fixtures, and tools per specifications
Complete Engineering Build Requests meeting all requirements defined by engineering including work order initiation, work order completion, troubleshooting, repairs, testing and any additional actions defined by engineering
Perform harvesting activities on returned systems and FRUs including work order creation, work order execution, configuration, deconstruction and scrapping.
Document all activities during escalation support in formal records.
Execute qualifications under engineering supervision to qualify new equipment to the line.
Attends daily Tier meetings and weekly training meetings to provide feedback to management and engineering regarding production process, quality, and workmanship issues.
Execute engineering level tests and collect data to support design of experiment activities or characterize a device.
Review non-conforming parts in MRB, analyze failures in detail, make decisions on dispositions, and document all findings in formal records.
Document findings of investigation in quality notifications, which are part of official Device History Records.
Collaborate with manufacturing engineers to resolve manufacture, process, and quality issues.
Crosstrain or mentor others in areas of expertise.
Document all work activities in SPIN and the Service Manufacturing Escalation tracker
Perform other engineering technician duties as needed.