Sr Engineer, Problem Resolution Management

Danfoss-posted 3 months ago
Full-time • Senior
Pune, IN
5,001-10,000 employees
Machinery Manufacturing
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As our Senior Engineer, Problem Resolution Management, you'll play a key role in ensuring robust defect, problem, risk, and change management processes that strengthen the quality and reliability of our electric mobility engineering projects. Your impact? By managing the end-to-end lifecycle of issues and aligning practices with ASPICE standards using tools like Polarion ALM, you will help deliver safer, higher-quality solutions to customers. Your work ensures that our engineering teams operate with clarity and efficiency, reducing risks and accelerating innovation in sustainable mobility.

  • Lead defect, problem, risk, and change management processes to ensure alignment with ASPICE standards and deliver efficient, traceable workflows.
  • Support engineering teams by managing defect tickets (RTS/Jira/Polarion), developing dashboards, and driving timely defect closure for improved quality.
  • Collaborate with cross-functional teams on system architecture, hardware/software integration, and risk mitigation activities to strengthen product reliability.
  • Use your skills in Polarion automation, testing, and problem-solving techniques (FMEA, 5 Why, FUSA, Fishbone) to improve tracking, analysis, and defect resolution.
  • Continuously learn and share knowledge to enhance process discipline, strengthen functional safety practices, and drive innovation in electric mobility projects.
  • 7-9 years of experience in the electronic design industry (Automotive, Consumer Electronics, Home Appliances, or Power Electronics) with proven expertise in system engineering, error/defect management, and QA.
  • Proficiency in ASPICE-compliant processes (SUP.9, SUP.10, MAN.5) and hands-on experience with Polarion ALM, defect lifecycle management, and related tools.
  • Strong leadership skills with the ability to manage cross-functional teams, drive process ownership, and mentor team members effectively.
  • Excellent verbal and written communication skills, with strong facilitation and moderation abilities to lead discussions and ensure stakeholder alignment.
  • Highly organized, analytical, and process-oriented mindset with a focus on problem-solving, continuous improvement, and handling multiple priorities confidently.
  • We promote from within and support your learning with mentoring, training, and access to global opportunities.
  • You'll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance.
  • We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
  • You'll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more.
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