Sr Energy Solutions Sales Cnsl

Consumers Energy • Jackson, MI

12d • Hybrid

About The Position

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7. This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa. Location : This is a hybrid position with required onsite days, Monday, Tuesday and Thursday assigned to One Energy Plaza (OEP) located in Jackson, MI.  The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify). General Summary of Job Responsibilities The Sr. Energy Solutions Sales Consultant (ESS) will be assigned to customers within an industry segment and are responsible to develop greater segment intelligence, industry trends, and customer insight. The incumbent is responsible as the customer's key contact to steward any service concerns or issues and uncover opportunity to deliver individualized solutions through consultation and solutions based sales. Deliver value for customers, enable long-term relationships, and achieve corporate goals tied to our Integrated Resource Plan (Demand Response, energy waste reduction, load growth/retention, sustainability, etc.).

Requirements

• Ability to set, pursue, and attain goals
• Commitment to customer satisfaction
• Planning & Organizing skills
• Conceptional Selling - Speaks the language of value, overcomes objections, establishes credibility
• Ability to clearly and concisely articulate dialogue and inspire through written communication and ability to inspire through clear presentation of information
• Teamwork ability
• Ability to understand complex customer needs and/or issues and develop and/or facilitate appropriate and timely solutions
• Bachelor's Degree in Business, Engineering, Communications or related fields with 4 years of professional selling skills and account management [OR] Associate's Degree in Business, Engineering, Communications or related fields with 6 years of professional selling skills and account management [OR] High School Diploma with 8 years of professional selling skills and account management

Responsibilities

• Work with internal teams to build holistic solutions to present one brand to clients.
• Ensure proper record keeping through the tracking and reporting of business activity through CRM Reporting
• Contact for electric and gas customers as it pertains to utility needs, issue resolution and escalation – rates, reliability, service, tariffs, billing, etc.
• Develop, maintain, and share segment industry knowledge, insight and trends.
• Communicate segment and customer feedback to inform internal departments and product owners of changing customer needs
• Engage business customers to deliver value through our portfolio of energy management programs and customized solutions and services.
• Identify, develop, and complete enrollment
• Complete administrative requirements to the standard associated with the sales acquisition process along with Customer resolution and defect management issues
• Other duties as assigned or may be necessary

Benefits

• Competitive compensation packages
• Medical, Dental and Vision
• 401k with company match
• Paid parental leave
• Up to 13 paid Holidays
• Paid time off
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level