Sr. Employee Relations Specialist

Acrisure, LLC • Grand Rapids, MI

130d

About The Position

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 19,000 entrepreneurial colleagues in 22 countries and have grown from $38 million to $4.8 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Requirements

• Strong conflict resolution and mediation skills.
• Experience preparing effective written reports with summaries of findings and appropriate recommendations.
• Strong analytical skills with the ability to effectively collect and synthesize data.
• Exceptional problem-solving skills with proven interpretive, evaluative, and constructive thinking abilities.
• Excellent interpersonal and communication skills (both written and verbal).
• Strong time management and organizational skills.
• Experience in developing and/or delivering training material and/or programs related to employee relations and compliance.
• Proven ability to think strategically and effectively work across a complex, matrixed organization.
• Ability to handle sensitive and confidential information with integrity.

Nice To Haves

• Master's degree preferred.
• PHR or SHRM - CP or SHRM-SCP preferred.
• Multi-state experience preferred.
• Workday experience is a plus.
• Strong working knowledge with HRIS systems and proficiency in Microsoft Office Suite.

Responsibilities

• Conduct thorough, effective, and impartial investigations in response to complex and sensitive employee related issues, complaints, and grievances.
• Ensure consistent interpretation and application of Acrisure policies and practices in investigations and related matters.
• Serve as the primary point of contact for assigned investigations and collaborate/coordinate with necessary stakeholders throughout the process.
• Utilize effective interviewing and documentation strategies & techniques.
• Expert ability to synthesize multiple data points, identify patterns, corroborate facts, and prepare concise written reports and summaries of findings.
• Advise concerned parties of report findings appropriately, and track completion of agreed upon actions.
• Provide guidance and assist with the development and delivery of appropriate performance feedback and/or action plans.
• Liaise with relevant legal, HR, business, and other stakeholders to develop and convey all HR related concerns resulting from investigations.
• Maintain a repository of accurate case relevant material in alignment with the Acrisure Confidentiality and Data Retention Policies.
• Provide guidance and support to HR Business Partners, managers, and more junior Employee Relations Specialist(s).
• Maintain advanced knowledge of applicable employment laws, regulations, and industry best practices related to employee relations.
• Collaborate with cross-functional teams to develop and implement effective employee relations educational material, strategies, policies, and/or procedures.

Benefits

• Competitive compensation
• Flexible vacation policy and paid holidays, plus paid sick time off
• Medical Insurance, Dental Insurance, Vision Insurance
• Disability insurance (short-term and long-term), Pet Insurance
• Employee-paid supplemental insurance options
• Company-paid group life insurance
• Employee Assistance Program (EAP) and Calm App subscription
• Vested 401(k) with company match and financial wellness programs
• FSA, HSA and commuter benefits options
• Paid maternity leave, paid paternity leave, and fertility benefits
• Career growth and learning

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree