Sr. Electronic Communications Systems Administrator/Engineer

Stephens Inc.•Little Rock, AR

40d

About The Position

Creation, Implementation, Administration, and Maintenance of all Corporate Communication and Compliance systems and services. Works with other groups to drive implementation of new technologies. Microsoft 365 and Azure administration. Implement and maintain all aspects of applications used to govern user's activities, as required by regulatory bodies. Ensure proper change management procedures are followed regarding the installation and testing of all upgrades and enhancements for Communication systems. Troubleshoot problems and take corrective action on a timely and effective basis. Escalate problems to management after developing a detailed description of issues including, but not limited to, known failure points and a hypothesis for root cause. Solve issues in an independent, collaborative manner utilizing available resources in-house and vendor provided. Creates and configures active directory user objects, email accounts, features, etc. Performs duties pertaining to the off boarding of user accounts and mailboxes, along with any other related tasks. Creates, executes, and maintains PowerShell scripts for use with Microsoft Active Directory and Exchange. Management of e-mail security (SPF, DMARC, DKIM). Management of other support related systems and applications. Works under general supervision with latitude for independent judgment. Consults with senior peers on certain projects. Provide technical support to system users as necessary. Performs other job-related duties as required.

Requirements

Bachelor's degree or equivalent in a related field
Four to six years of related experience and/or training; or
Equivalent combination of education and experience.
Knowledge of Active Directory and Group Policy, required.
General Windows server administration skills, required.
Understanding of SMTP, SIP, DNS, and HTTPS.
Understanding of TLS and certificates.
Strong aptitude for troubleshooting.
Intermediate understanding of network security, protocols.
Microsoft Office suite, especially Outlook.
Knowledge of MSSQL Database software.
Knowledge of Barracuda messaging products
Working knowledge of Citrix Sharefile
Knowledge of Proofpoint security appliances and systems

Nice To Haves

Microsoft Exchange experience, strongly preferred.
Microsoft PowerShell knowledge, preferred.
Microsoft 365 experience, preferred.
Industry acknowledged certification strongly preferred MCSE/MCSA/RHCE.

Responsibilities

Creation, Implementation, Administration, and Maintenance of all Corporate Communication and Compliance systems and services.
Works with other groups to drive implementation of new technologies.
Microsoft 365 and Azure administration.
Implement and maintain all aspects of applications used to govern user's activities, as required by regulatory bodies.
Ensure proper change management procedures are followed regarding the installation and testing of all upgrades and enhancements for Communication systems.
Troubleshoot problems and take corrective action on a timely and effective basis.
Escalate problems to management after developing a detailed description of issues including, but not limited to, known failure points and a hypothesis for root cause.
Solve issues in an independent, collaborative manner utilizing available resources in-house and vendor provided.
Creates and configures active directory user objects, email accounts, features, etc.
Performs duties pertaining to the off boarding of user accounts and mailboxes, along with any other related tasks.
Creates, executes, and maintains PowerShell scripts for use with Microsoft Active Directory and Exchange.
Management of e-mail security (SPF, DMARC, DKIM).
Management of other support related systems and applications.
Works under general supervision with latitude for independent judgment.
Consults with senior peers on certain projects.
Provide technical support to system users as necessary.
Performs other job-related duties as required.