Sr. Dispatcher

Kenan Advantage Group-posted 3 months ago

Full-time • Mid Level

Jacksonville, IL

5,001-10,000 employees

Support Activities for Transportation

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This position is responsible for executing a daily plan for movement of all freight within an assigned area.

Assess customer needs and timing of deliveries
Manage daily delivery schedule for drivers
Lead and mentor dispatching staff
Plan deliveries to inventory-managed retail gas outlets
Receive orders from suppliers, gas station dealers, and renewable fuels distributors
Provide frontline customer service for existing accounts
Answer all incoming phone calls promptly and courteously
Monitor e-mail for incoming orders, inventory updates, and communication between team members
Monitor web portals for station inventories
Solicit freight from customers
Create loads in dispatch system
Divide dispatch responsibilities with other team members
Enter incidents into KITS (incident reporting system)

High school diploma or equivalent; Bachelor Degree preferred
5 years of dispatching experience
Excellent conflict resolution skills
Effective oral, written and interpersonal communication skills

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