Sr. Director, US Medical & Pharmacy Strategy

Comcast•Philadelphia, PA

About The Position

The Senior Director of US Medical & Pharmacy Strategy serves as an enterprise-wide leader within the Global Benefits COE responsible for the strategy, design, and performance of our U.S. medical and pharmacy programs. In this highly visible role, you will help shape Comcast’s future health benefits strategy focusing on innovative solutions that enhance employee wellbeing, expand access to care and support long-term cost sustainability—in alignment with our overall Employee Value Proposition. You will be responsible for managing a complex ecosystem of vendor relationships that supports a diverse workforce of roughly 100,000 employees across Comcast Connectivity and Platforms, NBCUniversal and Universal Destinations & Experiences. The ideal candidate excels in strategic thinking, complex problem solving and influencing at the executive level to drive enterprise level impact.

Requirements

Skills Benefits Plan Design, Benefits Strategy, Executive Presence, Human Resources Budgeting, Leadership Compensation
Education Bachelor's Degree
Relevant Work Experience 10 Years +

Responsibilities

Health Plan Strategy & Design Develops health care strategies in alignment with Comcast NBCUniversal’s business needs, and Total Rewards’ goals and objectives.
Identifies and evaluates emerging health care trends, market‑leading vendor solutions and innovative benefit offerings that improve outcomes and create a differentiated employee experience.
Builds and manages strategic vendor partnerships including the co‑development of solutions tailored to the unique needs of our business and workforce.
Executive Leadership Engagement Engages with senior leadership across the enterprise to understand business priorities and workforce needs to inform the development of a cohesive benefits strategy.
Leads discussions with executive leadership as part of ongoing plan governance (Benefits Fiduciary and Benefits Management Committees) to align on benefit strategy and secure approvals for annual budget and program initiatives.
Ability to articulate complex topics in a concise and compelling business case to facilitate senior leadership understanding and decision making.
Ability to develop executive level presentation materials and data visualizations.
Builds understanding and awareness of physical wellbeing strategy, key initiatives, and their business value with senior leaders and key Human Resource stakeholders.
Financial Oversight Has in-depth knowledge of health care financial forecasting/underwriting principles including self-insured medical and pharmacy plan administration and payment models.
Provides oversight for enterprise-wide health care financial analysis and budget setting process including:
Directs actuarial partners on annual accrual rate setting, claims reforecasting, Incurred but Not Paid (IBNP) reserve setting and ongoing claims performance monitoring.
Oversees multi-year forecasting of self-funded and fully insured health care program costs in alignment with Comcast’s Long Range Planning process.
Partners with Finance to support ongoing plan performance monitoring including reconciliation of actual plan payments with actuarial forecasts.
Partners with consultants and Comcast’s Data Services teams to monitor plan performance, identify underlying claims trends, assess member-level impacts of new program initiatives and validate ROI.
Health Plan Governance and Oversight Provides expert oversight of all major medical and pharmacy plan vendors, ensuring exceptional service delivery and operational performance.
Partners across Total Rewards in order to inform future strategic opportunities and ensure effective management of Comcast’s health care programs across a variety of complex organizational functions.
Consults with Comcast clinical team (MSI) on medical plan policy and design.
Directs HR Service Delivery team regarding the technical/operational requirements to support ongoing vendor administration.
Collaborates with Total Rewards Data Services team on program analytics.
Works with Procurement and Legal teams on major contract renewals and negotiations to ensure alignment with Comcast best practices.
Leads regular procurement cycle, contract negotiations and implementations for large-scale vendor relationships and new products/services.
People Leadership Supervisory responsibilities including coaching and mentorship for Senior Manager supporting health care design strategy and vendor management.
Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.