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Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Genesys is seeking a strategic, financially-minded leader to join our Business Transformation Team. As Senior Director, Transformation and Value Realization, you will lead the development of high-impact business cases and partner across the organization to ensure initiatives drive measurable ROI and sustainable value. This role is central to how Genesys identifies, funds, executes, and governs transformation priorities across the enterprise. You will work closely with senior and executive stakeholders to align transformation initiatives with corporate goals, ensuring resources are directed to the areas of highest impact. Your expertise in financial modeling, value tracking, and stakeholder alignment will be key to influencing strategic investments and unlocking operational efficiencies. Location: Remote within U.S. (not limited to the states that the job is tagged to)
