Sr. Director, Strategic Partnerships
About The Position
The Senior Director, Strategic Partnerships will lead the strategy, performance, and day-to-day execution of Transcarent’s Trusted Partner Ecosystem. This leader will be responsible for translating enterprise priorities into actionable partnership strategies that strengthen Transcarent’s value proposition and competitive differentiation. The Senior Director will work with the team responsible for managing relationships with Trusted Partners, coordinating product, technical, clinical, and operational integrations, and driving execution of the Trusted Partner Ecosystem growth roadmap. In close collaboration with Product & Technology, Sales, Clinical, Marketing, Finance, and Legal, this leader will help identify, source, negotiate, and manage vendor and partner relationships that expand Transcarent’s capabilities. This role is accountable for deepening the strategic value of partnerships, driving measurable outcomes, and contributing meaningfully to revenue growth.
Requirements
- 12+ years of experience in healthcare, benefits, or related industry; experience in channel partnerships or platform-based ecosystems
- 5+ years of people leadership experience, including leading cross- functional or distributed teams
- Bachelor’s degree required; MBA or relevant advanced degree preferred
- Strong understanding of solution categories within the healthcare and employer benefits ecosystem
- Experience supporting enterprise, mid-market, and/or channel sales models
- Demonstrated ability to influence executive-level stakeholders internally and externally
- Proven experience leading cross-functional strategic initiatives
- Experience negotiating and managing complex contracts and partnerships
- Strong financial and operational acumen, including revenue forecasting and performance tracking
- Exceptional written, verbal, and executive communication skills
- Demonstrated ability to identify business risks and proactively drive resolution
- Comfort working in a dynamic, growth-oriented organization
- Willingness to travel as needed
Nice To Haves
- Experience in account management, partnerships, or sales leadership preferred
Responsibilities
- Build and maintain strong executive-level relationships with key partners
- Develop and execute the Trusted Partner Ecosystem strategy aligned to corporate and solutions roadmaps
- Define, measure, and achieve performance goals associated with the TPE, including partner satisfaction, revenue growth, utilization, and outcomes
- Identify, evaluate, and prioritize new partnership opportunities and emerging solution categories
- Partner with Sales, Customer Success, and Consulting teams to drive Trusted Partner unit sales and growth opportunities, including building direct relationships with select customers and advisors
- Collaborate with Marketing to elevate the Trusted Partner Ecosystem brand presence and generate pipeline (webinars, conferences, thought leadership, campaigns)
- Work cross-functionally with Marketing, Operations, Clinical Operations, and Product to improve member engagement and utilization strategies
- Partner with Product & Technology to align on integration priorities (e.g., SSO, data exchange, reporting, outreach workflows) to drive incremental utilization and customer satisfaction
- Provide strategic input on new capabilities and partnership expansion opportunities aligned with enterprise strategy
- Oversee contract negotiations and partner agreements in collaboration with Legal; ensure effective contract execution and compliance
- Partner with Finance to support revenue forecasting, revenue recognition, and financial performance of the TPE program
- Collaborate with Sales Operations to ensure accurate bookings and utilization assumptions
- Monitor market trends, competitive landscape, and industry developments to inform strategic positioning
Benefits
- Competitive medical, dental, and vision coverage
- Competitive 401(k) Plan with a generous company match
- Flexible Time Off/Paid Time Off, 13 paid holidays
- Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
- Mental Health and Wellness benefits
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What This Job Offers
Job Type
Full-time
Career Level
Executive
