About The Position

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact. Acting at the intersection of Finance, Data, Commissions, Sales Channel, and RevOps, the Director, Revenue Analytics & Incentive Strategy is responsible for improving overall quality of data inputs by working with upstream process owners, coordinating and optimizing cooperation among the 4 teams, and delivering value-creating insights into the effectiveness of incentive programs on driving desired behavior. The Sr Director, Revenue Analytics & Incentive Strategy is expected to become a subject matter expert in the systems used among the teams and to champion the use of automation to drive operational efficiency. Help scale financial systems, analytics, and planning capabilities, empowering decision-makers across functions Build financial models from scratch as well as improve existing models Support operational leadership on capital allocation across our pricing and incentive levers for internal sellers and external partners Leverage operational and financial data to deliver meaningful analysis that informs decisions across teams Measure ROI and optimize incentives Develop frameworks for balancing growth vs profitability of channels Develop analytics to guide strategic decisions for the operational leadership team Apply business judgment and financial insights to assist with decision-making related to new initiatives, products, and business opportunities Drive projects that operationalize insights with an execution mindset - get the right things done Bring a growth mindset and strong technical curiosity to evolving tools and processes Support the broader finance organization with mentorship and skills transfer Measurable outcomes include: Increasing the frequency and quality of data flows between departments without human intervention by investigating and driving solutions for upstream issues Reducing process friction between teams by establishing and maintaining SLAs and communication processes that provide clarity and accountability Improving the cost effectiveness of incentive plans while maintaining quota-carrier satisfaction by demonstrating with data which incentives have optimal impact on results Growing the LTV/CAC with incremental initiatives that improve inputs from cost per opportunity to win rate to retention in cooperation with partners in Finance, Data, Commissions, Sales Channel, and RevOps

Requirements

  • 15+ years of experience in Revenue Analytics, Finance, or Revenue Operations, with a focus on incentive design, forecasting, and performance management.
  • Proven experience leading cross-functional teams across Finance, Sales, and Data.
  • Advanced modeling skills and proficiency with analytical tools (e.g., Excel, SQL, BI platforms).
  • Strong business judgment and the ability to communicate complex insights clearly to executives.
  • Track record of driving automation and process improvement initiatives.
  • Exceptional collaboration, leadership, and stakeholder management abilities.
  • Bachelor’s degree in Finance, Economics, Business Analytics, or related field

Nice To Haves

  • MBA or advanced degree preferred.

Responsibilities

  • Improving overall quality of data inputs by working with upstream process owners
  • Coordinating and optimizing cooperation among the 4 teams
  • Delivering value-creating insights into the effectiveness of incentive programs on driving desired behavior
  • Champion the use of automation to drive operational efficiency
  • Help scale financial systems, analytics, and planning capabilities, empowering decision-makers across functions
  • Build financial models from scratch as well as improve existing models
  • Support operational leadership on capital allocation across our pricing and incentive levers for internal sellers and external partners
  • Leverage operational and financial data to deliver meaningful analysis that informs decisions across teams
  • Measure ROI and optimize incentives
  • Develop frameworks for balancing growth vs profitability of channels
  • Develop analytics to guide strategic decisions for the operational leadership team
  • Apply business judgment and financial insights to assist with decision-making related to new initiatives, products, and business opportunities
  • Drive projects that operationalize insights with an execution mindset - get the right things done
  • Bring a growth mindset and strong technical curiosity to evolving tools and processes
  • Support the broader finance organization with mentorship and skills transfer
  • Increasing the frequency and quality of data flows between departments without human intervention by investigating and driving solutions for upstream issues
  • Reducing process friction between teams by establishing and maintaining SLAs and communication processes that provide clarity and accountability
  • Improving the cost effectiveness of incentive plans while maintaining quota-carrier satisfaction by demonstrating with data which incentives have optimal impact on results
  • Growing the LTV/CAC with incremental initiatives that improve inputs from cost per opportunity to win rate to retention in cooperation with partners in Finance, Data, Commissions, Sales Channel, and RevOps
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