Sr. Director, Project Management

Connectiverx • Hanover, NJ

125d • $119,600 - $184,700

About The Position

The Sr. Director, Project Management drives execution of ConnectiveRx's growth strategy through implementation project management process optimization, development of high-performing teams, and a focus on exceeding customer expectations during implementation. This leader demonstrates a passion for moving quickly and effectively to guide the implementation team through structured processes designed to support customers launching new programs with ConnectiveRx.

Requirements

• Bachelor's degree or 16+ years of industry experience.
• At least twelve years of leadership experience in patient services.
• Five or more years of program, project, or engineering management experience in an enterprise technology company.
• Strong project management knowledge and experience in patient services organizations.
• Deep understanding of implementation and launch readiness processes, including the software development lifecycle.
• Ability to apply this knowledge in a dynamic environment using agile methodologies.
• Ability to establish credibility and rapport with executives as well as technical and non-technical team members.

Nice To Haves

• PMP certification preferred but not required.
• Experience in life sciences, pharmaceuticals, or healthcare strongly preferred.
• Skilled at removing roadblocks for team members and customers.
• Proven success leading change management initiatives.
• Effective in cross-functional, matrixed environments.
• Ability to collaborate successfully with all company functions.
• Highly proficient in project management tools such as Smartsheets, LucidCharts, and Jira.

Responsibilities

• Lead the Implementation Project Management Office, including the evolution of project management procedures, software development processes, methodologies, standards, tools, templates, and training.
• Oversee teams responsible for managing and coaching development teams in the delivery of software products and professional services, with a focus on maximizing user and customer value.
• Partner with operations, product, and IT to establish and manage expectations around milestones, schedules, issues, resolutions, risk identification, and mitigation plans.
• Ensure teams have the resources needed to meet objectives, manage budgets, coordinate with vendors, and deliver on customer expectations.
• Establish and maintain tracking and reporting of key project milestones to ensure delivery commitments are met with high integrity.
• Identify and drive change to ensure continuous improvement in project management and related processes, actively removing bottlenecks to delivery.
• Foster a culture of continuous improvement through metrics, retrospectives, and collaboration with continuous improvement resources.
• Work with leadership to forecast and plan for future work to support growth, while managing commitments to avoid overextending the team.
• Provide visibility on project performance, including on-time delivery, budget adherence, and resource utilization.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits, including medical, dental, vision, life, and disability insurance.
• 401(k) plan with employer contributions where applicable.
• Flexible paid time off (PTO) policy covering sick days, personal days, and vacations.
• Eight standard company holidays and three floating holidays annually.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree