Sr. Director, Program Management

Oracle•Nashville, TN

About The Position

Oracle Cloud Transformation & Delivery team is searching for a Senior Director, Program Management in our Nashville HQ. As Oracle continues its rapid growth, our team is focused on optimizing and streamlining key business processes to drive efficiency and scalability across the organization. In this high-impact role, you’ll identify, scope, and deliver improvement initiatives by partnering with stakeholders across the enterprise. You’ll collaborate closely with Oracle product management teams, service teams, global business practices, and corporate functions to transform how we approach problems and operate. Further, this position is part of a new function, with opportunity to define, establish, and implement innovative approaches, including leveraging AI to assess performance.

Requirements

BS or MS in Business Administration, Economics, Management, or equivalent degree
12+ years in project management, program management, portfolio management, and/or business analysis
10+ years of experience leading team(s) in a large, enterprise environment across multiple organizations
Proven success in mission critical business transformation, large scale process change management and/or complex process implementation

Nice To Haves

Experience with generative AI capabilities, including knowledge base augmentation
Strong independent decision-making and sound judgment skills
Exceptional written, verbal, interpersonal, and analytical communication abilities
Ability to manage multiple projects, stakeholders, and priorities concurrently
High degree of technical proficiency and a quick learner with new processes and technologies

Responsibilities

Lead Business Process Transformation : Define and implement robust business process improvements, including establishing baseline KPIs.
Drive a culture of continuous improvement by leveraging analytics, root cause analysis, and best practices to optimize efficiency, throughput, scalability, and/or customer experience.
Cross-Functional Collaboration : Partner with stakeholders across product, engineering, operations, and customer success teams to map end-to-end, often ambiguous, cloud-based processes.
Gather inputs from multiple sources, reconcile conflicting priorities, and set realistic, effective delivery timelines for improvement initiatives.
Strategic Risk Assessment: Apply deep business acumen to proactively identify enterprise risks, bottlenecks, and dependencies.
Design actionable, scalable plans with well-defined, measurable outcomes, ensuring alignment with organizational goals and regulatory requirements.
Transformation/Change Management : Develop change management strategies to ensure adoption and sustainability of process enhancements.
Prepare communication plans, training materials, and stakeholder engagement strategies, addressing resistance and navigating organizational complexities.
Executive Communication & Influence : Clearly and succinctly communicate process recommendations, data-driven insights, and shifting priorities to stakeholders at all levels, including executive leadership.
Tailor messaging to diverse audiences and prepare executive-level presentations and reports.
Performance Monitoring & Reporting: Create and regularly track, analyze, and report on process performance metrics, identifying opportunities for further refinement.
Develop dashboards or scorecards to share progress and outcomes with leadership and relevant stakeholders.
Additional Responsibilities: Lead or support other business transformation initiatives and special projects as assigned, demonstrating flexibility in a fast-paced and dynamic environment.

Benefits

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance