Sr. Director, pOpshelf

Dollar General•Goodlettsville, TN

16h

About The Position

The Senior Director of Regional Operations provides strategic leadership and operational oversight for all pOpshelf operations, driving excellence across store operations, merchandising, talent development, and profitability for pOpshelf. This role partners cross-functionally to deliver business objectives, optimize operational processes, and ensure a best-in-class customer experience.

Requirements

10+ years of progressive leadership experience in retail operations, including multi-unit management.
Proven ability to lead large teams and deliver results in a fast-paced, growth-oriented environment.
Strong financial acumen with experience in P&L management, forecasting, and data-driven decision-making.
Expertise in operational process improvement, merchandising, and inventory management.
Advanced proficiency in data analytics tools (Power BI, 1010 data) and reporting systems.
Strategic Leadership
Operational Excellence
Financial & Analytical Acumen
Talent Development
Cross-Functional Collaboration
Change Management

Responsibilities

Lead and develop Senior Managers, Directors, and District Team Leaders through goal setting, performance management, succession planning, coaching, and mentoring.
Partner with HR to design and execute leadership development programs, retention strategies, and field leader training initiatives.
Own regional P&L performance, ensuring achievement of annual sales, expense budgets, labor targets, gross margin, and profitability goals.
Develop and manage annual, quarterly, and weekly sales forecasts and expense budgets by store, district, and region.
Establish and enforce store operating procedures (SOPs) and training programs to drive operational consistency and customer satisfaction.
Lead market visits to assess store execution, merchandising standards, and talent gaps.
Drive financial analysis and reporting, including creation of store-level P&L models for impairment modeling.
Lead development and maintenance of Power BI dashboards and ad hoc reporting to support operational decision-making.
Direct all aspects of visual merchandising, including MAP/MAG execution, field training, and SOP development.
Identify critical business needs and lead execution of short- and long-term projects to enhance operational performance.
Partner with Real Estate on site selection, annual evaluations, and store closures.
Develop and implement asset protection strategies to minimize shrink and enhance safety across all stores.