Sr. Director Operations - McDonough, GA

Medline Industries • McDonough, GA

114d • $152,880 - $229,320 • Onsite

About The Position

Medline Industries is seeking a Senior Director of Operations to lead our distribution center in McDonough, GA. This high-visibility site spans 1.2 million square feet and is in a critical turnaround phase, drawing strong engagement from senior leadership. The facility is highly automated, utilizing AutoStore, conveyors, and sorters, and serves as a cornerstone for Medline's growth—supporting high-volume distribution, less-than-truckload, and full-truckload shipping. This role requires a dynamic, process-focused leader who thrives in a high-stress, fast-paced environment and who embodies Medline's core leadership values. The Senior Director will serve as a key partner to our sales organization and healthcare customers, ensuring operational excellence while building trust and delivering world-class service.

Requirements

• Bachelor's degree required.
• 10+ years of experience in a distribution center environment.
• 5+ years as a Director of Operations, with proven ability to lead large, complex sites.
• Demonstrated experience managing high-volume automated operations (AutoStore, conveyors, sorters strongly preferred).
• Strong customer-facing experience; healthcare industry background preferred.
• 5+ years of leadership experience in sourcing, selecting, and developing managers, supervisors, and associates.
• Process-focused, data-driven decision maker with strong business planning capabilities.
• Proven ability to lead through high-visibility, high-stress situations with resilience and calm.
• Excellent communication skills and ability to partner across operations, sales, and executive leadership.

Responsibilities

• Oversee and manage all aspects of distribution center operations, with responsibility for order fulfillment, production, inventory control, safety, compliance, and process efficiency.
• Drive turnaround strategies to optimize performance, enhance automation utilization, and support rapid business growth.
• Ensure efficient utilization of capital resources and adherence to budgetary guidelines.
• Partner with sales leadership and customer-facing teams to support contract negotiations, resolve service failures, and strengthen client relationships.
• Visit key accounts and represent the distribution center in customer meetings.
• Lead, develop, and mentor a diverse team of managers and associates, instilling Medline's values of accountability, collaboration, and continuous improvement.
• Oversee staffing, training, performance management, and succession planning to ensure the facility is staffed with the right competencies.
• Build and maintain employee morale through open communication, recognition, and a strong culture of safety and engagement.
• Provide oversight and mentorship for additional Medline branches or enterprise projects, offering guidance and intervention as needed to ensure consistency and compliance across the network.

Benefits

• Health insurance
• Life and disability insurance
• 401(k) contributions
• Paid time off
• Continuing education & training

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Miscellaneous Manufacturing
• Education Level: Bachelor's degree