Sr Director, Operations Innovation

DaVita • Denver, CO

78d • $160,000 - $215,000 • Onsite

About The Position

The Senior Director's primary role is to create capacity for the Vice President by facilitating a wide array of strategic and operational projects that reside in the Vice President's lane. Projects are related to creating, implementing and driving to results around standardizing operational process as well as innovating on processes through process improvement methodologies. The position drives best practices to ensure the highest quality care and consistent experiences throughout DaVita clinics nationally. This role provides excellent exposure to the DaVita executive level team, as this department is a board-level organizational objective.

Requirements

• Three or more years of strategy consulting experience with a top-tier firm.
• Three or more years of operational decision-making experience.
• Relevant experience in healthcare is a plus, but not required.

Responsibilities

• Establish multi-year, high-level objectives/imperatives in line with overall company strategy and in-year goals as it relates to process innovation and optimization.
• Evaluate DaVita's in-year and multi-year agenda of process innovation solutions to identify gaps in relation to the Company's goals and objectives.
• Step in and lead a management and execution process in some of the areas where DaVita has gaps.
• Oversee a thorough and inclusive planning process while working directly across all functional areas of DaVita, including the senior leadership team.
• Organize a management process and tools that drive execution of key goals and imperatives.
• Prepare executive-level presentations to share with leadership including COO, CEO, CFO, and SVPs.
• Develop hypotheses, analysis frameworks, and recommendations.
• Move quickly in an ever-changing environment, often without supervision.
• Demonstrate strong strategic thinking and a willingness to lead initiatives through implementation.
• Demonstrate excellent communication skills including ability to persuasively and efficiently deliver recommendations to senior executives.
• Demonstrate ability to build strong relationships across cross-functional teams.
• Execute these duties in compliance with applicable Quality System procedures as the duties pertain to the Quality System or a medical device.
• Provide input from corporate and operational perspectives to support DaVita medical device products, including supporting activities related to product design and development, Risk Management, and performance monitoring.
• Participate as Top Management in the implementation, maintenance and oversight of the Quality System.
• Advise on Quality System governance topics, including the Corporate Quality Policy and Quality Objectives, by participating in management review.
• Ensure the provision of appropriate resources.
• Develop the Project Charter in alignment with clinical strategy, R&R, and due diligence.
• Build and manage an implementation plan.
• Understand budget requirements for implementation and ongoing support.
• Define and schedule key stakeholder collaboration and leadership update calls.
• Partner with Quality and Compliance on operationalization of the Quality System.

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more.
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Ambulatory Health Care Services
• Education Level: Master's degree