Sr. Director of Solutions Engineering

Crusoe • Sunnyvale, CA

85d • $255,000 - $300,000

About The Position

Crusoe is seeking a Senior Director of Solutions Engineering to lead and scale our global team. This key leadership role sits at the intersection of Sales, Product, and Engineering, driving customer success across pre-sales and post-sales engagements. You will build and mentor a high-performing team that serves as a trusted advisor to customers, helping them design, adopt, and scale solutions that deliver superior performance at lower cost. In this role, you and your team will gather customer requirements, lead technical discovery, and prove the performance, price, and scalability of the Crusoe Cloud platform. You will partner with Sales to validate Crusoe’s differentiated economics and technical capabilities, giving customers confidence to adopt Crusoe Cloud at scale. Post-deal, you will provide technical guidance to optimize AI workloads and improve efficiency, ensuring customers maximize the impact of Crusoe’s infrastructure. This is a hands-on leadership role. You will be expected to roll up your sleeves, engage directly with customers, and lead by example in technical discovery, POCs, and solution design, while also building and scaling the team around you.

Requirements

• 15+ years of experience in Solutions Engineering, Sales Engineering, or Technical Consulting, with at least 5 years in leadership roles.
• Proven success building and scaling high-performing technical teams.
• Strong executive presence and the ability to act as a trusted advisor to C-level executives.
• Deep technical expertise in cloud infrastructure and AI/ML workloads.
• Track record of driving post-sales success and long-term customer engagements.
• Experience developing solutions and scalable patterns that improve performance and reduce TCO.
• A hands-on leadership style; comfortable rolling up your sleeves to design solutions.
• Excellent cross-functional collaboration skills.

Nice To Haves

• Experience with hyperscalers, GPU clouds, or high-performance compute environments.
• Familiarity with large-scale AI training and inference architectures.
• Strong network in the AI/ML and enterprise technology ecosystem.
• Track record of working with Fortune 500 enterprises and digitally native businesses on transformative infrastructure deals.

Responsibilities

• Build, lead, and mentor a world-class Solutions Engineering team.
• Act as a hands-on player-coach who actively engages in customer conversations, technical discovery, POCs, and post-sales deployments when required.
• Act as a trusted advisor to C-level executives, senior technical leaders, and decision-makers across startups, digitally native businesses, and enterprises.
• Lead technical discovery, solution design, and architecture reviews during pre-sales cycles.
• Establish a scalable engagement framework with formal POC methodologies, discovery protocols, and success criteria.
• Guide customers through proof-of-concept and evaluation phases.
• Post-deal, provide technical guidance to optimize AI workloads and improve efficiency.
• Develop and articulate solutions that deliver better price-performance, lower TCO, and more efficient AI infrastructure utilization.
• Create reference architectures and deployment patterns that simplify adoption and scaling.
• Partner with Sales to accelerate adoption and close transformative deals.
• Collaborate with Product and Engineering to shape roadmap priorities and establish a voice-of-the-customer feedback loop.

Benefits

• Industry competitive pay
• Restricted Stock Units in a fast growing, well-funded technology company
• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
• Employer contributions to HSA accounts
• Paid Parental Leave
• Paid life insurance, short-term and long-term disability
• Teladoc
• 401(k) with a 100% match up to 4% of salary
• Generous paid time off and holiday schedule
• Cell phone reimbursement
• Tuition reimbursement
• Subscription to the Calm app
• MetLife Legal
• Company paid commuter benefit; $300 per month

What This Job Offers

• Job Type: Full-time
• Career Level: Senior