Sr. Director of Product Management - Optum Digital

UnitedHealth GroupEden Prairie, MN
96d$156,400 - $268,000Onsite

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Optum is redefining how consumers and business customers interface with healthcare products and services. We are looking for an experienced product management leader of digital products with proven results and a passion for innovation. As a Sr. Director of Product Management, you will play a central role in leading enterprise-level, web-centric initiatives, providing digital product guidance and oversight, and aligning new and existing features and capabilities to the overall Optum consumer strategy. The individual will work closely with other product and technology executives across all Optum to set product objectives and be a key driver in the planning, development, and implementation while keeping an eye out for wider Optum efficiencies & synergies. This role will lead a team of product managers to bring to market new digital products and services, optimize user engagement and task completion, and improve web site performance.

Requirements

  • 12+ years of experience in Product Management building digital experiences
  • 8+ years of leadership experience hiring, managing, and developing both individual contributors and senior leaders
  • Extensive experience in strategy development & dreaming up new features and capabilities
  • Significant experience product managing and optimizing web capabilities such as search, personalization, recommendations, and chat
  • Robust competency in managing website health metrics and raising site performance
  • Experience with UX/UI best practices, SEO, web analytics, and digital marketing principles
  • Knowledge of web and mobile design trends and responsive web development
  • Ability to drive alignment across senior executives, business leads and technical leads
  • Proven track record of delivering high-quality, innovative consumer experiences at scale

Nice To Haves

  • Similar product experience in ecommerce managing product catalog, cart/checkout
  • Experience at both B2C and B2B companies
  • Experience with Adobe AEM
  • Working with ML/AI

Responsibilities

  • Lead teams and large initiatives through digital strategy creation, ideation, technical development, and launch of innovative features, products, and platforms
  • Drive the full product life cycle of digital product development with focus on innovation, customer satisfaction, task completion, increased conversion, growth, and retention
  • Analyze site performance, identify areas for improvement, and develop strategies to accelerate growth, drive user acquisition, retention, and overall app success
  • Manage long-term roadmaps and drive long-term scalability balancing with day-to-day improvements across multiple product areas
  • Develop metrics to measure success of product features, analyze results, and partner across the organization to develop action plans and enhancement recommendations
  • Develop strategy, business cases, and roadmaps for new and existing digital products
  • Collaborate with Business, Marketing, Research, Digital, and Data Analytic teams
  • Stay current with development trends, tools, and technologies. Provide direction, guidance, and oversight to digital teams across Optum ecosystem
  • Setup processes and best practices for optimal creation & ops of websites or its capabilities
  • Define product requirements and coordinate development efforts as the product leader

Benefits

  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase
  • 401k contribution
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