Sr. Director of Process Optimization

Revecore

9h • Remote

About The Position

Revecore is a company with over 25 years of experience in specialized claims management, helping healthcare providers recover revenue to enhance quality patient care. The company is powered by people, driven by technology, and dedicated to its clients and employees, offering a collaborative and diverse culture with a great work/life balance. As Revecore’s Sr. Director of Process Optimization, you will lead organization-wide initiatives to standardize and centralize operational processes. This role involves partnering closely with cross-functional stakeholders to assess current-state workflows, develop scalable process frameworks, and drive sustainable adoption through structured change management practices.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or a related field; or equivalent professional experience.
• Minimum of 5 years of dedicated experience in change management or business process improvement, or directly related cross-functional discipline.
• Demonstrated ability to lead process change initiatives from inception through full organizational adoption.
• Prior experience establishing or scaling an operational process function within a growth-stage organization.
• Proficiency in process documentation methodologies and familiarity with tools such as Lucidchart, Visio, Confluence, Notion, or equivalent platforms.
• Excellent written and verbal communication skills, with the ability to convey complex operational concepts clearly to diverse audiences.
• Demonstrated capacity to influence stakeholders and build alignment across organizational levels without direct authority.

Nice To Haves

• Lean, Six Sigma (Green Belt or higher), or equivalent process improvement certification.
• Project Management Professional (PMP) or comparable certification.
• Experience developing and delivering formal training programs or instructional content at an organizational level.

Responsibilities

• Lead end-to-end process improvement initiatives, encompassing current-state analysis, solution design, implementation planning, and post-deployment evaluation.
• Develop, maintain, and govern a centralized repository of process documentation, including standard operating procedures, playbooks, and workflow diagrams.
• Manage cross-functional project plans, stakeholder engagement, and milestone tracking to ensure timely and high-quality delivery of improvement initiatives.
• Design and execute change management strategies, including stakeholder communication plans, training curricula, and adoption monitoring frameworks.
• Conduct structured process assessments to identify inefficiencies, control gaps, and opportunities for standardization across business units.
• Establish and report on key performance indicators to measure process health, initiative progress, and the sustained impact of improvement efforts.
• Facilitate working sessions and workshops with stakeholders at all organizational levels to drive alignment and inform process design decisions.

Benefits

• Comprehensive medical, dental, vision, and life insurance benefits from the start of your employment
• 12 paid holidays and flexible paid time off
• 401(k) contributions
• Employee Resource Groups that build community
• Career growth opportunities
• An excellent work/life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 251-500 employees