Sr. Director of Hosting and Cloud Services

Abbott•Libertyville, IL

3d•$190,000 - $380,000

About The Position

As part of the Infrastructure Services Leadership Team, the Senior Director of Hosting and Cloud Services will be responsible for creating and implementing the strategic roadmap for hosting and cloud technologies. This role delivers and operates a large scale of data centers, cloud platforms, physical infrastructure, compute, storage and backups to ensure environments are running efficiently and meeting all regulatory compliance policies. This leader sets direction and leads company-wide strategic initiatives and has accountability to drive transformation across hosting and cloud platforms, manages and communicates across senior level leadership on strategy, projects and effectiveness. The Senior Director of Hosting and Cloud Services will balance competing priorities, as well as be able to navigate and influence the broader technology organization with the focus on providing relevant solutions, educating and building awareness with the enterprise and driving adoption of technologies across the enterprise. This role will leverage their years of hands-on technical and managerial experience with various infrastructure technologies to deliver solutions and platforms that take Abbott into the future while driving programs to optimize, create operating efficiencies and protect Abbott. This leader will draw on project management and IT service management skills to maximize collaboration and productivity of their staff, along with providing effective management and support for enterprise rollouts of technology solutions and enhancements. Additionally, this leader will directly manage a team of 5-7 senior leaders which includes Sr. Managers, Program Managers, Architects and Directors in delivery of these services and accurately assesses the strengths and development needs of team members.

Requirements

A successful candidate will possess the following knowledge, skills, and experiences:
15+ years of various experience in Information Technology
10+ years of experience managing globally diverse support teams in a large global enterprise
15+ years of experience and strong knowledge of technology and industry trends
Extensive experience of core infrastructure including networking, Hosting (servers, storage and backup), cloud services and virtualization technologies
Experience leading multi-year cloud transformation programs for large scale organizations
Experience in Microsoft, Cisco, Azure and AWS technologies
In-depth knowledge of key AWS, Azure, GCP and Oracle Cloud Infrastructure Services such as: IaaS, VM, DB PaaS, App Services, AI, and container management
Extensive experience working with IT vendors, suppliers and managed services providers
Ability to bring insight, knowledge, best practices and feedback to strategic discussions
Excellent presentation, communication, negotiation, influence and collaboration skills
Demonstrated ability to effectively communicate technical and business issues and solutions to multiple organizational levels internally and externally
Strong leadership and organizational skills with the ability to adapt quickly to changing priorities and assignments
Bachelor’s degree in information systems, Computer Science, Business or equivalent work experience.
Master’s degree preferred.

Nice To Haves

Master’s degree preferred.

Responsibilities

Develop and define the vision, strategy, framework and roadmaps for global Hosting and Cloud Services
Development of service catalogs, standards and architectures for next generation of platforms and services
Understand industry best practices and challenge the status quo to support continuous improvement
Establish IT Infrastructure Services continuity strategy to support Disaster Recovery programs
Define KPI’s to measure performance of team and deliverables
Drive operationalization of hosting and cloud strategies with governance, architectural, security, workload placement and prioritization as core developed capabilities
Drive digital transformation, automation and sustainability across hosting and cloud platforms
Manage all aspects of quality and audits related to the infrastructure including AQR audits
Manage a high-performance team of employees and service providers to deliver a quality set of integrated global services with adherence to standard processes, tools, and service levels
Identify and implement industry aligned “metrics that matter” to continuously improve service levels and reporting
Actively engage the Senior IT Leadership Team to collaborate on strategic projects and operational alignment with IT applications, infrastructure and security teams
Lead and coordinate large enterprise strategic initiatives that require cross-functional collaboration and may span multiple years
Stay abreast of the latest technology trends and develop business cases for future adoption
Develop functional goals and objectives
Create, track, and manage annual operating, capital, and project budgets
Develop a culture of risk taking and innovation driven organization that continuously embraces and adapts to change
Influences direct reports, clients, service providers and peers to successfully deliver on business commitments