Sr. Director of Global Revenue, Social Impact

Twilio

114d • $194,000 - $269,300

About The Position

At Twilio, we believe we should leave the world better than we found it. We are committed to tackling the world’s most critical social issues through our product, capital and people. One of the ways we do that is by making our products more accessible and relevant to nonprofits, government agencies, and social impact organizations so they can scale their reach and impact. This position is needed to lead sales, solutions engineering, and partnerships around the world (North America, EMEA, Latin America, and APJ). This includes owning all nonprofit and government (public sector) accounts globally. You will be responsible for leading a team of front line managers and establishing the strategic direction for your business. You will expand business with existing customers, acquire new prospects, and be ultimately responsible for our revenue performance with nonprofit and government accounts. Reporting to the Chief Social Impact Officer, you’ll build the vision and strategy, drive operational rigor, build the sales process, and design efficient programs that deliver high rep productivity and sustainable growth in revenue and social impact.

Requirements

• 15+ years of solutions selling experience at a software company, including at least 5+ years sales management experience.
• Experience managing teams of front-line managers.
• Leadership experience - validated ability to excite and lead successful cross-functional initiatives in complex, ambiguous work environments.
• Strong verbal and written communication skills, including engaging with executives at the right elevation of discussion and decision making.
• Data-driven and outcomes oriented. Proven ability to optimize revenue and gross profit by using data to guide decision making.
• Strong time management/prioritization skills.
• A bachelor’s degree and prior work related experience or equivalent.
• Demonstrated personal interest in the social impact sector.

Nice To Haves

• Experience in CPaaS, telecomm, or consumption-based technology businesses.
• Experience in nonprofit or public sector sales.
• Experience managing solutions engineering and partnerships.

Responsibilities

• Own the vision for how Twilio’s social impact sales, solutions engineering, and partnerships teams go to market.
• Define and lead strategic growth vectors including a current focus on growing our public sector sales.
• Align the right resources to the task at hand; foresee and plan around obstacles.
• Lead and grow high-performing Sales, Solutions Engineering, and Partners teams, fostering a collaborative work environment.
• Mentor and develop the Revenue team for the next phase of growth for the business.
• Drive attainment of targets, while building a sustainable, profitable business for the long term.
• Be a specialist on the domain, the market, the trends.
• Run a solid operating cadence with focused pipeline, forecasting, deal review, sales execution and revenue realization.
• Drive vision and strategy for how Twilio will leave the world better than we found it.
• Build impactful, personal relationships with customers and the field.
• Enhance results across the company and team by working with Marketing, Operations & Analytics, regional Sales & Partner teams, and other departments.

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees