Sr. Director, GBS Global Process Owner - Hire to Retire
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About The Position
The Hire to Retire Global Process Owner will serve as the business partner from GBS to the function leaders represented in the entire HTR process. This role involves partnering with the GPLT to drive day-to-day operations and deliverables in the HTR process, leading all current people solutions/shared service and BPO arrangements, and driving the investigation, coordination, and facilitation of all shared service and/or outsourcing requirements globally for the Global People Organization. The position also requires designing and overseeing the implementation of a portfolio of projects to standardize processes and deploy self-service across all segments and regions for the HTR processes. Additionally, the role includes providing oversight and direction for the employee experience across all People BPO arrangements, system platforms, and processes, as well as leading the development and execution of People Leader Standard Work (People Metrics). The Global Process Owner will also manage senior stakeholders throughout the enterprise to collect VOC feedback, escalations, and business needs, converting this into HTR policies and procedure change recommendations for the functional leaders.
