Sr. Director, Digital Strategy & Experience (Remote)
About The Position
The Senior Director, Digital Strategy & Experience is a senior digital leader responsible for shaping and modernizing the organization’s website strategy, user experience, and cross-platform digital presence. The role leads the vision and roadmap for a next-generation digital ecosystem, ensuring that audiences experience a seamless, intuitive, accessible, and forward-looking digital journey across organizational digital properties. This role reports into the Senior Vice President, Marketing and Communications. This leader brings deep expertise in user experience design, information architecture, SEO, accessibility, and emerging technologies. The Senior Director guides modernization efforts and defines a long-term digital strategy, including opportunities to optimize and evolve toward more integrated and scalable platforms over time. The role also explores appropriate uses of modern technologies, including AI-supported enhancements to improve user experience.
Requirements
- 10+ years in digital experience, digital strategy, UX/UI, information architecture, or similar roles.
- Bachelor’s degree is required, in marketing, communications, business, or related field.
- Proven track record modernizing digital experiences and improving user journeys.
- Expertise in UX best practices, mobile-first design, content structure, SEO, and accessibility.
- Strong understanding of digital privacy standards and modern web technologies.
- Experience leading multi-stakeholder digital initiatives and working closely with technical teams (without owning backend).
- Familiarity with emerging digital trends, AI-driven search, personalization, and forward-looking content strategies.
- Travel – less than 25%, as based on business need.
Responsibilities
- Digital Strategy & Vision
- Lead Front End User Experience and Strategy
- Website Experience Modernization
- Cross-Platform Experience Leadership
- SEO, Discoverability & Content Optimization
- Accessibility, Privacy & Digital Compliance
- Data & Experience Optimization
- Collaboration & Leadership
Benefits
- Approximate salary of $128,000 to $164,000, exact compensation ranges are based on various factors including the labor market, job level, internal equity and budget. Exact salary offers will be determined by factors such as the candidate's skills, experience and geographic location.
- Health, dental, vision and a retirement plan with a 6% employer match
- Unlimited PTO plan
- Flexible work arrangement in a fully remote working environment
- Bi-weekly work from home stipend
- Parental leave
- Tuition Reimbursement
- A culture of learning and development
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
251-500 employees
