Sr. Director, Customer Engineering

SiTime Corporation • Santa Clara, CA

91d

About The Position

We are seeking a solution oriented, customer obsessed senior candidate to lead our global customer engineering team. The high impact role will deliver revenue growth in the AI, datacenter and communication markets by building deep technical relationships with our customers and being their trusted advisor. You and the team will serve as the product and technical experts for the sales team to drive design wins and solve customer timing challenges. It is not necessary to meet all job requirements to be a qualified candidate for the position.

Requirements

• 15+ years of applications and design engineering experience in datacenter, AI, networking or telecom
• Proven track record building and managing global application or field application engineering team
• Strong business acumen with the ability to connect technical solutions to customer and market needs
• Strategic thinker with the ability to translate insights into action plans
• Self-starter with a track record of delivering results independently
• Good understanding of datacenter and networking system architecture, and design methodologies
• Hand-on experience with timing measurement and design practice preferred
• BS in Electrical Engineering or equivalent, MS preferred

Responsibilities

• Build a solution centric, customer obsessed global CE team through your leadership and mentorship
• Maximize design-win opportunities across strategic accounts and reference design partners by supporting them with deep timing expertise and tailored solutions pre-sale and post-sale
• Establish deep technical relationships with key customers including system architects and technical management, serving as trusted advisor on timing
• Deliver training programs and technical contents (application use cases, competitive analysis, technical collaterals) to sales team that increase sales effectiveness
• Impact roadmap and product definition through your application and customer insights
• Establish SiTime thought leadership through presentations and talks at industry events, and technical article placements with trade publications or via social media
• Define and develop technical support infrastructure in collaboration with central CE team and Digital Customer Experience team

Benefits

• 401k plan
• health and wellness that includes medical, dental, vision, life, parental leave, legal services, and time off plans

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees