Sr Director, Clinical Programs (Clinical Transformation)

DaVita Kidney Care

2d • $129,000 - $205,000

About The Position

The Senior Director, Clinical Operations and Performance leads clinical performance and care model execution across designated care teams and markets to ensure high-quality, evidence-based, and effective care delivery. This role partners closely with operational, nursing, advanced practice provider, physician, and cross-functional leaders to drive consistency and outcomes in clinical operations including driving clinical practice and team performance, implementing care delivery processes, and serving as the operational link to teams building the tools and workflows that enable excellent patient care at scale. This leader serves as the senior clinical owner for team-level performance, helping translate organizational strategy into frontline execution. The role combines clinical leadership, people leadership, matrixed team influence, and continuous improvement to advance outcomes for patients with kidney disease and related comorbidities.

Requirements

• MD, DO, NP, or PA required
• Active unrestricted clinical license required
• Significant clinical experience caring for patients with complex chronic disease; kidney care, value-based care, primary care, hospital medicine, or population health experience strongly preferred
• Demonstrated people leadership experience, including coaching, team development, and performance management
• Experience leading interdisciplinary clinical teams in a matrixed environment
• Strong experience in value-based care models and care model execution
• Strong ability to use clinical judgment, data, and influence to improve outcomes at scale
• Excellent communication, collaboration, and change leadership skills

Nice To Haves

• Experience in kidney care, CKD/ESKD care models, or integrated care for patients with multiple chronic conditions
• Experience leading clinicians and managers across multi-site or scaled care delivery models
• Familiarity with population health strategy, clinical operations, and care model transformation
• Experience helping design or implement clinical protocols, workflows, or decision support tools

Responsibilities

• Clinical Leadership and Care Standards - Provide clinical leadership for care delivery across assigned care teams and regions, ensuring alignment with evidence-based practice, organizational priorities, and model-of-care expectations
• Drive consistency in clinical decision-making, escalation pathways, and documentation practices across clinicians and interdisciplinary teammates
• Provide impromptu and organized education to continually upskill NPs and members of the care team in physiology, pathology, and care guidelines
• Partner with clinical and operational leaders to implement protocols, care pathways, and best practices into operations, ensuring that that they improve quality, patient experience, and total cost of care
• Identify variation in care delivery and lead efforts to reduce unwarranted variation across teams
• Ensure appropriate clinical focus on kidney disease, comorbidity management, hospitalization prevention, transitions of care, and optimal starts
• Serve as a clinical thought partner in the design and refinement of population-specific care approaches based on frontline operational feedback and experience
• Team Leadership and Talent Development - Provide direct and indirect leadership to clinicians and interdisciplinary teammates across assigned teams
• Coach teams on complex clinical cases, high-risk patient management, and the application of care standards in real-world settings
• Support onboarding, development, performance management, and ongoing growth of clinicians working within the care model
• Reinforce a culture of accountability, collaboration, and clinical excellence
• Help develop team confidence and judgment in managing kidney disease alongside cardiovascular, metabolic, and other chronic conditions
• Model effective interdisciplinary collaboration and escalation practices
• Contribute to clinician engagement, mentorship, and leadership development across the care model
• Operational Performance and Care Model Execution - Partner with operations and clinical leadership to optimize workflows, role clarity, handoffs, and care team processes
• Identify care gaps that contribute to missed opportunities, inconsistent execution, or avoidable escalations in care
• Use performance data, clinical insights, and frontline feedback to improve care processes and operational reliability
• Support operational implementation of scalable approaches to panel management, risk stratification, care coordination, and post-discharge follow-up
• Advance operational processes that help teams identify issues early, intervene effectively, and sustain improvements over time
• Collaborate across functions to align clinical priorities with operational execution and enterprise value-based care goals
• Clinical Input into Tools, Technology, and Workflow - Provide clinical input into decision support tools, documentation workflows, registries, and technology-enabled care processes based on frontline operational feedback and experience
• Help ensure clinical tools are practical, evidence-based, and well-integrated into frontline workflows
• Partner with product, analytics, informatics, and operational teams to surface opportunities for better visibility into patient risk, care gaps, and clinical performance based on frontline operational experience
• Support adoption of technology and workflow enhancements that improve clinician efficiency and patient care
• Serve as a clinical stakeholder in the ongoing refinement of digital tools and workflows that support team success
• Performance and Leadership Expectations - Review cases of patients who are high utilizers of inpatient and outpatient resources for opportunities to improve NP-delivered care
• Own clinical performance across assigned care teams and markets
• Drive improvement in quality, patient outcomes, team performance, and execution of the care model
• Serve as a trusted partner to operational leaders, nursing leaders, and enterprise clinical leadership
• Balance strategic thinking with practical execution, helping teams translate vision into consistent day-to-day care delivery
• Lead through influence in a highly matrixed environment while building strong, accountable teams
• Foster a culture that is patient-centered, collaborative, performance-oriented, and improvement-focused

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Ph.D. or professional degree
• Number of Employees: 5,001-10,000 employees