Sr Director Analyst Skills Development & Management (REMOTE US)

Gartner

8h • Hybrid

About The Position

Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner’s Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a Senior Director plays a significant role in producing pragmatic and provocative insights which Gartner clients consume and apply to propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner’s value every day by engaging them via in-person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations. As more seasoned members of the analyst team, Senior Directors also play a role in supporting junior analyst development and leading research discussions and collaboration. This role is an opportunity to join Gartner’s growing Human Resources Practice as an HR technology generalist with a specific focus on learning and development (L&D) technology. A team of experts within this group is dedicated to tracking the leading edge of HR technology innovation — notably the impact of AI and other HR technologies on HR — and advising Chief Human Resources Officers (CHROs) and other HR functional leaders on HR tech strategies, initiatives and investments. Senior Directors are expected to offer flexibility in what they can cover and how they channel their expertise. Please note; this is an individual contributor role.

Requirements

• Bachelor's degree or equivalent experience and 12+ years of relevant field or industry experience.
• Specific knowledge of L&D and skills management platforms and technologies is essential, including the unique challenges of transitioning legacy systems to emerging solutions, the impact of AI-enabled skills management technology on learning systems and how skills management (including skills identification, skills taxonomy creation) impacts skills development.
• Extensive experience with one or more of the following software; Cornerstone, Dayforce, Gloat, LinkedIn, Microsoft, Oracle, SAP, Skillsoft, Workday.
• Profound understanding of the challenges CHROs face as leaders within the enterprise as well as familiarity with both CHRO and L&D leaders’ workflows and priorities.
• Deep first-hand knowledge of the skills tech and L&D landscape, including market dynamics, vendors, products and emerging use cases, particularly with respect to AI and generative AI and their impact on HR processes and data governance.
• Deep knowledge of the global and competitive landscape within L&D and skills management technology as well as the interplay in that market.
• Demonstrate executive presence; can immediately establish credibility with C-level executives and additional stakeholders.
• Strong organizational skills: ability to work under tight deadlines and produce high quality deliverables.
• Demonstrate excellence in research and writing ability.
• Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions.
• Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges.
• Strong communication skills - able to explain complex concepts concisely and simply.
• Subject matter expertise; comfortable presenting at large and small-scale speaking engagements.
• Strong business and financial acumen.
• Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team.
• Learning agile and adept with navigating highly matrixed environments.
• Ability to represent Gartner's research methodology and strategies effectively at all levels.
• Willingness and ability to travel up to 25% (where applicable).

Responsibilities

• Create innovative, thought provoking, and highly leveraged “must-have insights” content on topics including (but not limited to) the L&D and skills management technology landscape, including emerging AI use cases.
• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act
• Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward
• Demonstrate thought leadership in establishing Insights positions across a team of analysts
• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda
• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
• Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions
• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
• Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business
• Provide high quality and timely content peer review
• Build credibility as an industry expert to represent Gartner insights, methodology and strategy
• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community
• Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery
• Be a mentor and a coach by supporting more junior team members
• Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions

Benefits

• world-class benefits
• highly competitive compensation
• disproportionate rewards for top performers
• flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring
• generous PTO
• a 401k match up to $7,200 per year
• the opportunity to purchase company stock at a discount
• market leading benefit programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior