About The Position

About the role: What makes Gartner Business & Technology Insights (BTI) a GREAT fit for you? When you join Gartner, you’ll be part of a team that values curiosity, expert insights, bold ideas and intellectual courage, while driving partnerships with global organizations to make the right decisions on their key initiatives. Through constant learning, discovery, innovation, and collaboration, you’ll not only help clients accomplish their mission-critical priorities, but also grow your career and the scope of your impact across industries. Our culture demands dedication - and rewards it with opportunity. If you’re always looking for what’s next in business and technology, Gartner is looking for you. The AI Technology and Operations Evolution team within the CIO & AI Leaders practice in BTI is looking for a dynamic Senior Director that will serve as a thought leader within Gartner, establishing oneself as a credible voice within their market. We are looking for exceptional research and analytical skills who can produce pragmatic and provocative research that Gartner clients consume and apply to their business problems. They are trusted source of advice who can engage with them and discuss complex client challenges and offer recommendations. As a Gartner Analyst you will create and advise on a portfolio of Gartner research, communicate it to clients and support sales in new sales and client retention. Your research portfolio will provide insight, predictions and actionable advice to clients around artificial intelligence (AI), machine learning (ML) and data topics. In addition, you will understand adjacent research areas and practices. While you will need to have an understanding of all, you will focus one of the following topics: AI Risk Management, AI Agents & Agentic AI, and AI Operating Models including AI Implementation. Who you are: Understand best practices for AI risk management including conducting risk assessments across AI systems, identifying threats such as data drift, bias, adversarial attacks, or compliance exposure Experience with embedding AI governance and risk controls across business units, driving enterprise wide adoption Building or collaborating with business on next generation agent architectures using MCP, LangChain/LangGraph, and LLM-driven planning and reasoning Managing generative AI solution rollout, including finetuning, RAG architectures, and stakeholder alignment

Requirements

  • Bachelor's degree or equivalent experience; Graduate degree preferred
  • 12+ years of experience within the field of AI or ML in at least one of the above-mentioned areas. You bring a deep understanding of both technology and industry to include the market, vendors, products and user strategies in specific areas.
  • Expertise in AI system design and engineering practices
  • Experience with AI techniques and their integration into business processes
  • Strong technical skills in AI system architecture and implementation
  • Demonstrate executive presence; can immediately establish credibility with executives and additional stakeholders
  • Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables
  • Demonstrate excellence in research and writing ability
  • Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions
  • Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges
  • Strong communicator who is able to explain complex concepts concisely and simply
  • Subject matter expert comfortable presenting at large and small-scale speaking engagements
  • Strong business and financial acumen
  • Deep knowledge of the global and competitive landscape within subject area as well as the interplay in that market
  • Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team
  • Learning agile and adept with navigating highly matrixed environments
  • Ability to represent Gartner's research methodology and strategies effectively at all levels
  • Willingness and ability to travel up to 25% (where applicable)

Responsibilities

  • Support best practices and inspire by detecting the emerging next practices and trends in your AI field of research.
  • Create innovative, thought provoking, and highly leveraged “must-have research” content
  • Develop new research and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act
  • Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward
  • Demonstrate thought leadership in establishing research positions across a team of analysts
  • Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda
  • Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
  • Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions
  • Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
  • Provide sales support serving as voice of the market to help research teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business
  • Provide high quality and timely research content peer review
  • Build credibility as an industry expert to represent Gartner research, methodology and strategy
  • Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the research community
  • Identify research process improvements or develop new processes that help the team and Research & Advisory provide excellent service delivery
  • Be a mentor and a coach by supporting more junior team members
  • Be client-centric while actively seeking to help clients engage regularly and often with Gartner research and interactions

Benefits

  • Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
  • In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
  • generous PTO
  • a 401k match up to $7,200 per year
  • the opportunity to purchase company stock at a discount
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