Sr Director, AI Software Engineering

Gartner•Irving, TX

4d•Hybrid

About The Position

Hiring near our Irving, TX and Stamford, CT Centers of Excellence with a flexible environment. About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. About the role: The Senior Director will guide the evolution of Toolmate to ensure it remains an indispensable, proactive partner for Gartner associates by continuously integrating the latest AI techniques as they surface. By maintaining a consistent feedback loop with internal business leaders and users, the Senior Director will transform user needs into a roadmap that prioritizes agentic reliability, user trust, and measurable productivity gains .

Requirements

10 years+ as a software engineer and/or solution architect, including 3+ years in a leadership capcity.
Exceptional software engineering skills with the ability to troubleshoot complex problems
Curiosity and eagerness to constantly learn new technologies
Ability to manage effectively a team of engineers and AI agents
Full stack architect/ engineer with front-end, back-end, database and cloud expertise
Front-end: React + Vite + Redux Toolki t
Back - end: Express.js (ESM), LangChain , LangGraph , Azure AI Search, Azure Blob Storage
Exceptional verbal / written communication skills and presentation skills
Focus on user experience , security, product quality and operational excellence

Responsibilities

Architect and lead the development & operational management of Gar t ner AI Toolmate
Lead testing for emerging tech nology and help coordinate pilots across IT
Design and lead a hybrid workforce where AI agents , human engineers and end users operate in a continuous feedback loop
Meet with users to solicit feedback and inform our roadmap

Benefits

Competitive compensation.
Limitless growth and learning opportunities.
Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!
A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.
A chance to make an impact – your work will contribute directly to our strategy.
Enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.
20+ PTO days plus holidays and floating holidays in your first year.
Extensive medical, dental insurance and vision plan.
401K with corporate match, immediate vesting.
Health-and-wellness-related allowance programs.
Parental leave.
Tuition reimbursement.
Employee Stock Purchase Plan.
Employee Assistance Program.
Gartner Gives Charity Match.
And much more!