Sr Dir, Network Operations - Regulatory & Compliance

Spectrum-posted about 1 year ago

$138,800 - $246,400/Yr

Full-time • Senior

Remote • Greenwood Village, CO

10,001+ employees

Telecommunications

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The Sr Director of Network Engineering is a strategic partner responsible for overseeing the design and execution of Charter's regulatory compliance obligations and special projects. This role involves managing a team of engineering professionals, ensuring effective workflow design, service architecture, and maintaining strong relationships with customers and vendors to provide accurate information on Charter's services and capabilities.

Lead teams in the development, documentation, execution, compliance, and revision control of Net Ops regulatory requirements.
Provide vision and strategy for process and/or solution enhancements to ensure compliance with Net Ops regulatory requirements.
Develop and manage relationships with internal and external customers, suppliers, and departments for cohesive communication.
Drive continuous improvement initiatives for scalable and efficient processes within Net Ops regulatory requirements.
Direct teams to provide capital costs for custom solutions and ensure compliance with Net Ops regulatory requirements.
Evaluate technology and service enhancements related to services and customer experience.
Manage program compliance and provide guidance on complex regulations regarding Charter services.
Oversee regulatory support for residential and commercial services, ensuring compliance with state and federal requirements.
Ensure accuracy and timeliness of state and federal reporting and compliance reports.
Evaluate and analyze state and federal regulations with recommendations for compliance.
Coordinate communication of regulatory changes to key internal stakeholders.
Develop and engage employees within the workgroup.
Oversee subordinate supervisors or managers, exercising independent judgment in personnel decisions.

Bachelor's degree from a four-year college or university or equivalent training, education, and experience.
Minimum twelve years of Engineering and/or network Operations experience.
Minimum nine years of Management experience.
Minimum five years of Project Management experience.
Experience establishing, documenting, and communicating Network Designs and Architecture.
Experience with customer or network support in a Service Provider environment.
Experience with Cisco, Juniper, and/or Alcatel-Lucent network elements.
Experience with network and solution cost models, analysis, and methodologies.
Demonstrated ability to manage and execute on multiple critical projects simultaneously.
Excellent strategic, leadership, and problem-solving skills.
Strong interpersonal and professional communication skills.
Ability to lead a team and build trust while achieving operational goals.
Understanding of Ethernet, IP, and TDM based networks and architectures.
Understanding of routing protocols, network topologies, and Metro Ethernet Forum (MEF) Technical Specifications.
Ability to consistently deliver high-level designs that follow industry standards and best practices.
Must be customer-focused and service-oriented.
Strong business planning and forecasting skills.
Strong analytic, organizational, and problem-solving skills.
Ability to analyze data and develop and present data-driven reports.

Working knowledge and experience with Network Planning, Design, and/or Architecture.
Vision and desire to succeed while working with a diverse group of personnel under a corporate construct.
Master's Degree.

Comprehensive pay and benefits package
Incentive-based compensation such as bonuses
Hybrid Work Policy allowing work from home up to one day each week

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