Sr. Dir, GM Financial Services

eBay • San Jose, CA

6d

About The Position

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. THE OPPORTUNITY The eBay Services organization is seeking an experienced and strategic business leader to serve as Sr. Director, GM Financial Services . In this role, you will act as the GM for Payments & Financial Services, responsible for defining and executing the business strategy, managing strategic partnerships, overseeing operations, and owning the P&L for eBay’s financial services initiatives. A key focus of the role will be managing and optimizing the overall cost of payments, ensuring eBay delivers best-in-class economics while maintaining a trusted, compliant, and seamless experience for buyers and sellers. You will lead the development and growth of eBay’s financial ecosystem across payments, credit, lending, insurance, and other value-added financial solutions to drive customer engagement and long-term business value. This role reports to the VP & GM eBay Services and collaborates closely with partners across product, finance, legal, compliance, and risk. The Sr. Director will directly manage teams focused on business development, partnerships, and operations. This role works cross-functionally with Product, Engineering and GTM to influence and deliver business outcomes.

Requirements

• 15-20 years of progressive leadership experience in Financial Services, Payments, or Business Development, ideally within a global technology or financial organization.
• Proven success as a General Manager or Business Unit Leader with direct P&L accountability of over $1B.
• Deep knowledge of payments, credit, lending, and insurance ecosystems.
• Demonstrated success in strategic partnership management and large-scale negotiations.
• Strong commercial, financial, and operational acumen.
• Executive-level communication, collaboration, and influencing skills across complex organizations.
• Experience building high-performing teams and driving measurable business results.
• Bachelor’s or Master’s degree in Business, Finance, or a related discipline.

Responsibilities

• Define and lead the Financial Services vision and business strategy, developing multi-year strategic and financial plans, identifying growth opportunities, and aligning cross-functional execution.
• Own the P&L, delivering on financial targets, managing budgets, and driving operational efficiency across the financial services portfolio.
• Build and manage strategic partnerships by identifying, negotiating, and overseeing relationships with associations, banks, fintechs, insurers, and other financial institutions.
• Oversee business operations to ensure compliance, governance, and excellence in execution across partner and operational processes.
• Shape the customer and partner experience by delivering trusted financial solutions that strengthen engagement and retention across eBay’s marketplace.
• Collaborate across eBay by working with product, engineering, legal, risk, and finance to scale and sustain financial services innovation.
• Represent eBay Services externally with industry partners and stakeholders to advance eBay’s financial services presence and influence.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 5,001-10,000 employees