Sr Dir Business Insights & Marketing Analytics

Medline Industries, LP • Northfield, IL

7d • $177,000 - $266,000

About The Position

Job Summary Lead our enterprise-wide team that supports brand equity measurement, market sizing, competitive intelligence, customer behavior analytics, and marketing attribution. Responsible for translating complex data into actionable insights that drive business impact and growth while creating the systems that the enterprise needs for ongoing, proactive service to internal business teams. Job Description MAJOR RESPONSIBILITIES Data Strategy & Governance Own and evolve Medline’s enterprise marketing data ecosystem, integrating internal sources (e.g., Medline customer experience behavior across our digital and other experiences, campaign performance, CRM, brand equity surveys) with external platforms (e.g., Clarivate, Acuity) to enable holistic, insight-driven decision-making. Design and lead a robust marketing data governance framework that ensures data consistency, quality, security, and accessibility across all analytics systems and stakeholder groups. Establish clear standards and processes for data stewardship, taxonomy, and reporting to support scalable analytics and cross-functional collaboration. Own vendor relationships with data providers (and consultants as needed) and identify and translate business needs/opportunities to changes or additions to the vendor-provided data ecosystem meet those needs/opportunities Market Intelligence & Sizing Own and lead the development and refinement of TAM/SAM models in close collaboration with strategy, product, and finance teams to inform ongoing market prioritization, investment decisions, long-term planning, and enterprise understanding. Build and oversee a comprehensive competitive intelligence program that synthesizes data from platforms like Clarivate and Acuity, enabling proactive insights systemically into market dynamics, emerging trends, and competitor positioning. Translate market insights into actionable strategies that support product innovation, go-to-market planning, and executive decision-making. Marketing Attribution & Performance Analytics Design and implement advanced attribution models across digital, eCommerce, sales, and brand channels to accurately measure campaign impact and customer journey effectiveness. Partner with digital, corporate communications, product & sales marketing teams to optimize performance, uncover growth opportunities, and drive data-informed decision-making. Develop and drive adoption for scalable reporting frameworks and dashboards that provide clear visibility into marketing ROI, channel efficiency, and audience engagement. Customer Intelligence and Segmentation Own and define customer intelligence and segmentation to enable understanding of meaningful customer groups, their behaviors, and opportunities to do more business with Medline. Establish ways (always on) to bring customer intelligence segmentation to planning, executions, retrospective analysis, and to use insights to drive relevance for customers. Define and execute ways to couple this intelligence with more qualitative insights captured in other areas of the business to drive a holistic understanding of our customers for Medline businesses and employees. Cross-Functional Collaboration Serve as a strategic thought partner to product divisions, finance, IR, M&A, and all marketing functions (digital & eCommerce, product & sales marketing, brand strategy & creative services, sales training, and corporate communications) to ensure data-driven alignment across initiatives. Translate complex data and insights into clear, actionable business recommendations. Foster a culture of collaboration and shared accountability by integrating KPIs and analytics into planning cycles, performance reviews, and strategic discussions across the organization. Serve as the “go-to” expert for enterprise business intelligence. Leadership & Influence Build, lead, and inspire a high-performing business intelligence and analytics team, fostering a culture of innovation, accountability, and continuous learning. Present insights and recommendations to executive leadership, influencing strategic decisions across marketing, sales, and the divisions. Champion a data-driven mindset across the organization and act as the thought leader for enterprise business intelligence, staying ahead of industry trends and elevating Medline’s capabilities in data strategy, measurement, market and customer understanding, and performance optimization.

Requirements

• Bachelor’s degree in Business, Marketing, Data Science, or related field.
• At least 8+ years of experience in marketing analytics, business intelligence, or strategy roles.
• Proven success in leading cross-functional intelligence/analytics initiatives in large, complex organizations.
• Proven success in creating systems to proactively support businesses in ongoing ways (well beyond delivering on requests)
• Expertise in data visualization, modeling, and tools (SQL, Informatica, Tableau, Power BI, Python/R, Google Analytics, Adobe Analytics, Dynamics, Marketo, Workfront, Clarivate, Acuity).
• Exceptional communication and stakeholder management skills.

Nice To Haves

• Strong understanding of healthcare and B2B markets preferred.
• MBA.

Responsibilities

• Own and evolve Medline’s enterprise marketing data ecosystem, integrating internal sources (e.g., Medline customer experience behavior across our digital and other experiences, campaign performance, CRM, brand equity surveys) with external platforms (e.g., Clarivate, Acuity) to enable holistic, insight-driven decision-making.
• Design and lead a robust marketing data governance framework that ensures data consistency, quality, security, and accessibility across all analytics systems and stakeholder groups.
• Establish clear standards and processes for data stewardship, taxonomy, and reporting to support scalable analytics and cross-functional collaboration.
• Own vendor relationships with data providers (and consultants as needed) and identify and translate business needs/opportunities to changes or additions to the vendor-provided data ecosystem meet those needs/opportunities
• Own and lead the development and refinement of TAM/SAM models in close collaboration with strategy, product, and finance teams to inform ongoing market prioritization, investment decisions, long-term planning, and enterprise understanding.
• Build and oversee a comprehensive competitive intelligence program that synthesizes data from platforms like Clarivate and Acuity, enabling proactive insights systemically into market dynamics, emerging trends, and competitor positioning.
• Translate market insights into actionable strategies that support product innovation, go-to-market planning, and executive decision-making.
• Design and implement advanced attribution models across digital, eCommerce, sales, and brand channels to accurately measure campaign impact and customer journey effectiveness.
• Partner with digital, corporate communications, product & sales marketing teams to optimize performance, uncover growth opportunities, and drive data-informed decision-making.
• Develop and drive adoption for scalable reporting frameworks and dashboards that provide clear visibility into marketing ROI, channel efficiency, and audience engagement.
• Own and define customer intelligence and segmentation to enable understanding of meaningful customer groups, their behaviors, and opportunities to do more business with Medline.
• Establish ways (always on) to bring customer intelligence segmentation to planning, executions, retrospective analysis, and to use insights to drive relevance for customers.
• Define and execute ways to couple this intelligence with more qualitative insights captured in other areas of the business to drive a holistic understanding of our customers for Medline businesses and employees.
• Serve as a strategic thought partner to product divisions, finance, IR, M&A, and all marketing functions (digital & eCommerce, product & sales marketing, brand strategy & creative services, sales training, and corporate communications) to ensure data-driven alignment across initiatives.
• Translate complex data and insights into clear, actionable business recommendations.
• Foster a culture of collaboration and shared accountability by integrating KPIs and analytics into planning cycles, performance reviews, and strategic discussions across the organization.
• Serve as the “go-to” expert for enterprise business intelligence.
• Build, lead, and inspire a high-performing business intelligence and analytics team, fostering a culture of innovation, accountability, and continuous learning.
• Present insights and recommendations to executive leadership, influencing strategic decisions across marketing, sales, and the divisions.
• Champion a data-driven mindset across the organization and act as the thought leader for enterprise business intelligence, staying ahead of industry trends and elevating Medline’s capabilities in data strategy, measurement, market and customer understanding, and performance optimization.

Benefits

• Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
• Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
• For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level