Sr Dining Services Coordinator

Sunrise Senior Living • McLean, VA

9d

About The Position

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Community Support Office Job ID 2025-236260 JOB OVERVIEW The Senior Float Dining Services Coordinator is responsible for effectively and positively partnering with the Executive Director (ED) and Regional Director of Operations (RDO) of the supported community and providing overall leadership and management of the Dining Services operations while meeting Sunrise quality standards. Responsibilities include, but are not limited to, oversight of procurement, preparation and service of menus per the designated Sunrise program and in adherence to resident diet orders, financial management of the department, supervising and training team members, safe food handling and sanitation, inventory and rotation of products, accurate record keeping and regulatory compliance. This position is appropriate for any size community, from small mansions to large IFS.

Requirements

• Culinary Certificate or bachelor’s degree in food service management or equivalent preferred
• Six (6) to eight (8) years supervisory experience in hospitality or fine dining industries required
• ServSafe Manager and Allergen certification required within 90 days of hire.
• Ability to effectively hire, coach and manage performance for staff of 15 or more in multi-site environment
• Ability to delegate assignments to appropriate individuals based on skills, roles, and interests
• Ability to maintain budget within established limits
• Knowledge of senior nutrition standards and modified diets
• Good judgment, problem solving and decision-making skills
• Strong written and verbal skills for effective communication and facilitation of small group presentations
• Strong computer skills, including Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications
• Ability to work weekends, evenings, and flexible hours, available for our customers at peak service delivery days and times
• Experience in many different size operations is essential as this position supports the dining operations of various communities with short term vacancies
• Extensive travel required

Responsibilities

• Stabilizes and leads all aspects of the Dining Services department at supported community
• Menu Production & Delivery of Accurate Diets
• Adheres to menu and recipes as outlined in the Sunrise Menu Program
• Oversees the completion of Seven Day Clipboards one (1) week prior to service
• Ensures food production records, including menu substitutions, are maintained accurately and in accordance with state and local regulations
• Ensures adherence to modified diet standards, including accurate preparation, portioning and delivery
• Maintains an accurate Resident Diet Book/Book in the main kitchen and all satellite serveries
• Maintains and uses Diet Spreadsheets per Sunrise standards, as applicable
• Maintains and uses Tableside Dining application per Sunrise standards, as applicable
• Actively supports Marketing team in executing special events
• Financials
• Achieves budgeted PRD
• Uses electronic checkbook daily to guide purchasing
• Orders supplies in adherence with the established budgets, product order guides and vendor programs as outlined by the Sunrise Purchasing and Dining teams
• Maintains records and performs transfers timely for non-resident food spend, and extra meals served to residents, team members and guests
• Reviews monthly financial statements and implements corrective action as appropriate
• Processes and submits purchases and expenses timely, and per Sunrise policies
• Food Safety & Sanitation
• Ensures food is protected from contamination and safe food handling standards are adhered to in all service areas
• Ensures all required time/temperature, refrigeration, freezer, cleaning, and opening/closing logs are completed and archived accurately
• Ensures product is rotated according to FIFO standards, and is dated and labeled appropriately
• Ensures compliance with HACCP controls, state and local health department regulations, and Sunrise food safety and sanitation standards
• Maintains an adequate inventory of food and supplies including emergency supplies
• Resident Satisfaction & Customer Engagement
• Promotes customer engagement activities and interacts with residents during mealtimes to monitor satisfaction and address concerns
• Analyzes customer feedback and takes corrective action when necessary
• Actively participates in monthly Resident Council Meetings and Food Committee Meetings
• Hosts a monthly Dining Council Meeting with residents and promptly addresses topics discussed
• Communication & Support
• Communicates often with ED of supported community regarding Dining Services Coordinator (DSC) schedule. Agrees to work based on needs of the business per ED request.
• Conducts an in-person exit interview with ED each week prior to leaving to recap progress and review priority initiatives
• Sends a written progress report to ED, RDO and Regional Director of Dining Services (RDDS) prior to exiting each week
• Reviews SCC daily bulletin for alerts and changes in resident condition
• Alerts Care team of any change in resident behavior pertaining to dietary intake
• Attends and participates in regular meetings including, Stand Up, Pre-Meal, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the ED
• Facility Maintenance
• Partners with Leadership and Facilities teams to ensure compliance with OSHA, Personal Protective Equipment (PPE), fire safety, Material Safety Data Sheets (MSDS), and Risk Management programs and policies
• Coordinates action for any repairs and scheduled maintenance of equipment
• Staffing, Training, Leadership & Team Member Development
• Fulfills all required training within the designated timeframe, including Sunrise University training and additional training required by state and local regulating authorities
• Ensures completion and compliance of all required Dining Services team member training
• Partners with ED in the delivery of Sunrise University Training as appropriate
• Assists ED in screening and hiring applicants to fill departmental vacancies as needed, including the DSC position
• Leverages all Sunrise tools and processes during the hiring process, including but not limited to Arena
• Provides feedback to the ED to support team member performance reviews as appropriate
• Holds team members accountable, and corrects and documents actions when necessary
• Uses all available tools, including Onshift and the Dining Labor Calculator, to complete team member staffing and scheduling according to operational and budgetary guidelines
• Reviews team members timekeeping and payroll reports to ensure accurate recording and payment of team members hours
• Partners with Leadership and Facilities teams to ensure compliance with OSHA, Personal Protective Equipment (PPE), fire safety, Material Safety Data Sheets (MSDS), and Risk Management programs and policies
• Other
• Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met
• Perform other duties as assigned

Benefits

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay offered to get paid within hours of a shift
• Tuition Reimbursement
• In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
• Some benefits have eligibility requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees