Sr. DevOps Project Manager

Esri • Redlands, CA

12h • Hybrid

About The Position

ArcGIS Online is a secure mapping and spatial analysis software as a service (SaaS) platform that empowers organizations around the world to unlock geospatial insights. Customers can collect and manage data, analyze it, and improve decision-making by easily sharing maps and apps. Esri makes GIS accessible and powerful for both consumers and experts, across all platforms and devices. We are seeking a Sr. Project Manager to help smoothly orchestrate projects in our DevOps Engineering space. In this role, you would proactively serve as the liaison with cross-collaborative development teams, advocating for established best practices and deployment patterns that enable quicker release cycles and unlock developer potential. This position on the ArcGIS Online DevOps team will rely on a firm foundation of skills in project management and scrum master principles while focusing on AWS cloud and SaaS projects.

Requirements

• 5+ years of full-time experience managing IT or cloud-based projects
• Familiarity with AWS cloud-based platforms and Software as a Service (SaaS) principles
• Ability to clearly communicate technical ideas, with non-technical and technical peers, project managers, and customers
• Experience with tools such as: ZenHub, GitHub, GitHub Enterprise, Confluence, or JIRA; and Microsoft's product suite
• Ability to evaluate and translate goals and objectives into technical plans and solutions
• Proactive and collaborative approach to solving problems
• Experience influencing people and processes to achieve requirements
• Exceptional interpersonal and presentation skills
• Ability to occasionally travel
• Bachelor's degree preferred in Information Technology Management or related field

Nice To Haves

• Master's degree in Information Technology Management or related field
• Understanding of Amazon Web Services' workloads and services
• Knowledge of principles and practices in software engineering or application development
• Certification in PMP (project management principles) or CSM (certified scrum master)
• Experience with agile tools such as Kanban, XP, Crystal, or FDD
• Experience with FedRAMP and/or HIPAA qualified systems or certification process

Responsibilities

• Collaborate with many Esri teams to enable customers through the largest GIS SaaS platform, offering real-time GIS, big data analytics, geoanalytics, open data
• Negotiate scope expectations, prioritize, and track progress for internal and external requests
• Support software engineers by defining project requirements and DevOps processes to scale effectively
• Moderate status meetings and facilitate team communication
• Maintain and structure internal documentation to empower the ArcGIS Online DevOps team and efficiently onboard new members
• Work with ArcGIS Online component teams to learn their needs and maximize their deployment patterns
• Become an expert in the mission and operations of ArcGIS Online

Benefits

• Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees