Sr. DevOps Engineer

Early Warning Services•San Francisco, CA

7d•$116,000 - $174,000•Hybrid

About The Position

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment. Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship. Overall Purpose This position designs, develops, tests and maintains infrastructure as code, CICD patterns, Configuration Management and containerized product applications, providing technical leadership and hands-on support for internal systems. Essential Functions Design, develop, document, test and debug new and existing Configuration management patterns and infrastructure as code. Design, create and maintain comprehensive policies and technical documentation of best practices for all implemented system configurations ensuring efficient planning and execution. Perform requirements analysis and design a model for Infrastructure and application flow. Conduct design meetings and analyzes user needs to determine technical requirements. Write technical specifications (based on conceptual design and business requirements). Identify and evaluate new technologies for implementation. Recommend and implement changes to existing hardware and operating system infrastructure including patches, users, file systems and kernel parameters. Seek out and implement new technologies to continually simplify the environment while improving security and performance. Analyze results, failures and bugs to determine the causes of errors and tune the automation pipeline to fix the problems to have desired outcome. Diagnose and resolve hardware related server problems (failed disks, network cards, CPU, memory, etc.) and act as escalation point to troubleshoot hardware and operating system problems and suggest possible performance tuning. Consult with end user to prototype, refine, test, and debug programs to meet needs. Proactively monitors health of environment and act on fixing any issues and improves the performance of environments. Coaching and mentoring staff on team policies, procedures, use cases and best patterns. Support and maintain products and add new features. Participate in and follow change management processes for change implementation. Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data For Kubernetes Focus Only: Design/Implement container orchestration platform in a hybrid cloud environment. Ensure that container orchestration platform is regularly maintained and released to production without downtime. For Cloud Focus Only: Lead infrastructure-as-code projects, designing APIs and building tools to be used by engineering teams for reliable and repeatable cloud deployments Implement abstractions to simplify the complexities of cloud providers (AWS), open-source technologies (Kubernetes), and internal EWS infrastructure Obsess about the usability of the systems you build, allowing engineers to have an intuitive and predictable experience working with infrastructure at scale Troubleshooting complex infrastructure problems, often spanning multiple layers of the stack and requires working with multiple teams Experience designing cloud infrastructure for robustness, security, and observability Expertise in infrastructure-as-code tools such as Terraform, Ansible, and continuous deployment pipelines Expertise in AWS foundations including compute, networking, storage, observability and security. Experience in automating AWS services using Terraform and Ansible. Experience in highly scalable distributed datacenter or cloud computer systems (AWS, Azure, VM) Strong knowledge of AWS services (EC2, IAM, ELB, Route53, S3, Lambda, Cloud Formation, DynamoDB) Experience architecting Kubernetes based systems Container orchestration - Kubernetes, TKGi, EKS, ECS Proficient with using and debugging networks, DNS, HTTP, TLS, load-balancing, build systems, Linux, and Docker Experience in building CI/CD pipelines Experience building and scaling Workflow pipelines Experience in data center operations, monitoring, alerting and notifications

Requirements

Education and/or experience typically obtained through completion of a Bachelor’s Degree in Computer Science or equivalent certifications.
Minimum of 7 or more years of related experience.
Demonstrated prior DevOps, software engineering or related experience.
Ability to work on multiple projects and general understanding of software environments and network topologies
Able to facilitate technical design sessions
Minimum of 3 years of experience in modern application design patterns
Solid understanding of an iterative software development process
Ability to use Linux administration command line programs and create/edit scripts
Knowledge of one or more of the tools – Chef, Ansible, puppet.
Knowledge of one or more of the tools – IAC, Containerization and orchestration (Terraform, Docker & Kubernetes)
Experienced with security and encryption protocols.
Knowledge of one of the cloud infrastructure providers – AWS, GCP and Azure
Must be able to work different schedules as part of an on-call rotation.
Background and drug screen.
Expertise in infrastructure-as-code tools such as Terraform, Ansible, and continuous deployment pipelines
Expertise in AWS foundations including compute, networking, storage, observability and security.
Experience in automating AWS services using Terraform and Ansible.
Experience in highly scalable distributed datacenter or cloud computer systems (AWS, Azure, VM)
Strong knowledge of AWS services (EC2, IAM, ELB, Route53, S3, Lambda, Cloud Formation, DynamoDB)
Experience architecting Kubernetes based systems
Container orchestration - Kubernetes, TKGi, EKS, ECS
Proficient with using and debugging networks, DNS, HTTP, TLS, load-balancing, build systems, Linux, and Docker
Experience in building CI/CD pipelines
Experience building and scaling Workflow pipelines
Experience in data center operations, monitoring, alerting and notifications

Nice To Haves

Certification in Terraform, AWS, and Kubernetes
AWS, Azure (and/ or other cloud-based) certification(s) strongly preferred

Responsibilities

Design, develop, document, test and debug new and existing Configuration management patterns and infrastructure as code.
Design, create and maintain comprehensive policies and technical documentation of best practices for all implemented system configurations ensuring efficient planning and execution.
Perform requirements analysis and design a model for Infrastructure and application flow.
Conduct design meetings and analyzes user needs to determine technical requirements.
Write technical specifications (based on conceptual design and business requirements).
Identify and evaluate new technologies for implementation.
Recommend and implement changes to existing hardware and operating system infrastructure including patches, users, file systems and kernel parameters.
Seek out and implement new technologies to continually simplify the environment while improving security and performance.
Analyze results, failures and bugs to determine the causes of errors and tune the automation pipeline to fix the problems to have desired outcome.
Diagnose and resolve hardware related server problems (failed disks, network cards, CPU, memory, etc.) and act as escalation point to troubleshoot hardware and operating system problems and suggest possible performance tuning.
Consult with end user to prototype, refine, test, and debug programs to meet needs.
Proactively monitors health of environment and act on fixing any issues and improves the performance of environments.
Coaching and mentoring staff on team policies, procedures, use cases and best patterns.
Support and maintain products and add new features.
Participate in and follow change management processes for change implementation.
Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data
Design/Implement container orchestration platform in a hybrid cloud environment.
Ensure that container orchestration platform is regularly maintained and released to production without downtime.
Lead infrastructure-as-code projects, designing APIs and building tools to be used by engineering teams for reliable and repeatable cloud deployments
Implement abstractions to simplify the complexities of cloud providers (AWS), open-source technologies (Kubernetes), and internal EWS infrastructure
Obsess about the usability of the systems you build, allowing engineers to have an intuitive and predictable experience working with infrastructure at scale
Troubleshooting complex infrastructure problems, often spanning multiple layers of the stack and requires working with multiple teams
Experience designing cloud infrastructure for robustness, security, and observability

Benefits

Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
12 weeks of Paid Parental Leave
Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

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