Elastic-posted 8 months ago
$89,100 - $140,900/Yr
Full-time • Mid Level
Remote • Louisville, CO
Professional, Scientific, and Technical Services

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. We are looking for a Sr. Developer, ServiceNow and Workday to join our HR Systems team to drive our global workforce's utilization and optimization of ServiceNow HRSD and Workday. This role offers you an opportunity to partner closely with HR, leadership and multi-functional teams while supporting our strategic approach to key HR Platforms. If you thrive in ambiguity, adapt quickly to a changing environment, take a global view, and have a passion for bringing people insights to the business, get ready to dig in. This is a distributed (remote) role and can be based throughout the United States or Canada.

  • Drive projects to support Case Management, Services, Journeys, Knowledge Base, and Portal in ServiceNow HRSD.
  • Proactively find opportunities to improve the Elastician Experience through efficient workflows, design, and automation.
  • Propose and drive projects that enhance and optimize Elastic's usage of ServiceNow HRSD and Workday.
  • Develop enhancements, workflows, reports, and dashboards.
  • Partner with the broader team to deliver process and system enhancements.
  • Act as a consultant to partners in the development of project scope, offering technical expertise and solutions.
  • Translate business needs into requirements, user stories, and testable acceptance criteria.
  • Drive UX improvements using user-centric design principles.
  • Ensure quality in the delivery of projects and enhancements by leading testing efforts and producing documentation.
  • Build strong relationships with project teams and partners.
  • Drive business, technology, and operational readiness plans for projects.
  • Maintain knowledge on current and emerging developments and assess their impact.
  • Bachelor's degree in Business, Human Resources, Computer Science or related field or equivalent work experience.
  • 3+ years of ServiceNow HRSD experience.
  • Experience configuring and optimizing Workday is highly preferred.
  • Prior experience supporting integrations/spokes is a plus.
  • Familiarity with web technologies (e.g., JavaScript, HTML, XML, CSS) is a plus.
  • Testing experience (both end-to-end and user acceptance).
  • Project management, customer management, and process management skills.
  • Strong Excel skills.
  • Experience working in a global organization.
  • Strategic, critical problem solver with enthusiasm for problem solving.
  • Ability to build effective work relationships at all levels of the organization.
  • Intellectual curiosity and ability to see beyond what customers want.
  • Independent problem solver, able to learn fast and comfortable taking calculated risks.
  • Competitive pay based on the work you do.
  • Health coverage for you and your family in many locations.
  • Flexible locations and schedules for many roles.
  • Generous number of vacation days each year.
  • Financial donations and service matching up to $2000.
  • Up to 40 hours each year for volunteer projects.
  • Minimum of 16 weeks of parental leave.
  • Company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings.
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