Sr. Design Researcher (Product Innovation)

Vesync•Tustin, CA

13d•Onsite

About The Position

We are looking for a Senior Design Researcher to help inform a new generation of innovative products across our Vesync Portfolio of health and wellness brands. At Vesync, we thrive on designing great products that delight our customers. Working as part of our US office embedded in our Product Innovation Team, you will act as the voice of the consumer, bringing insights into our front-end development process then again in the back-end to ensure the insights and product vision are upheld through our product life-cycle as we strive to link innovative technology with science-based wellness solutions.

Requirements

6-8 years of UX Research specific experience required.
Bachelorâs degree in a relevant field is required. If your Bachelorâs degree is not in a relevant field, a Masterâs degree employing human-centered research is required. Relevant fields include but are not limited to: Psychology, Statistics, Anthropology, Marketing, Human Factors, Human-Computer Interaction, Product Design
Strong data fluency to ensure research rigor across both qualitative and quantitative datasets is required
High proficiency or expertise in research operations, user research tools (e.g., User Interviews, quantilope), and data analysis tools (e.g. R, SPSS, and/or advanced Excel) is required

Nice To Haves

Hardware, connected smart devices, wearables, and/or physical consumer goods experience highly preferred.
Independent and proactive, able to move research forward without waiting for perfect conditions.
Thrives in ambiguity, seeing opportunity rather than obstacles when faced with a challenge.
Resilient, proactive, and solution-oriented. Thrives in ever-changing environments and competing priorities with a can-do attitude
Eagerness to grow both the company and the research organization embedded with a product
Clear and compelling communicator who can bring stakeholders together around insights.
Experience working with international teams and having high cultural sensitivity and awareness.

Responsibilities

Develop research plans and conduct qualitative (IDIs; focus groups; concept testing) and quantitative (surveys) consumer research to help inform the discovery phase of advanced product development as we look to break into new categories across all brands.
Provide engineering and design teams with actionable insights to deliver consumer-centric products.
Collaborating as part of a cross-functional, international team to deliver rigorous, relevant research that meets consumer needs â Be the voice of the consumer as we move through our development cycle.
Translate feedback, including latent needs and dissatisfaction, into product innovation and development recommendations â working with teams over the course of the product development and launch cycle to ensure these are addressed.
Managing a range of projects across all of our brands, ensuring that research is executed, and outputs delivered in a timely manner.
Communicating effectively, professionally, and with confidence to cross-functional teams.
Demonstrates creative and innovative thinking by hosting frequent brainstorm sessions to inform pre-research in the conceptual phase, then again during our development process to the point of commercialization.
Effectively collaborates with consumer insights teams in the EU, UK and US to develop and publish a comprehensive understanding of consumer needs and expectations.

Benefits

100% covered Medical/Dental/Vision insurances for employee AND spouse + dependents!
401K with 4% employer match (eligible after 90 days of employment) and immediate 100% vesting
Generous PTO policy + paid holidays
Life Insurance
Voluntary Life Insurance
Disability Insurance
Critical Illness Coverage
Accident Insurance
Healthcare FSA
Dependent Care FSA
Travel Assistance Program
Employee Assistance Program (EAP)
Fully stocked kitchen