Sr. Default Advance Management Specialist (remote)
About The Position
Who We Are ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. What We Do Complete preliminary and final loan balance loss analysis reconciliation at loan liquidation. Ensure all REO and claim funds received are reconciled to the outstanding balances on the loan per investor guidelines.
Requirements
- Loss analysis or corporate advance experience
- Understanding of corporate advances, escrow, principal and interest transactions
- Ability to understand and execute policy and procedures
- Extreme attention to detail and ability to adhere to strict guidelines and procedures
- Working knowledge of fundamental concepts, practices and procedures of investor default guidelines.
- Working knowledge of mortgage liquidation processes
- Good verbal and written communication skills
- GSE and Government experience a must
- MSP and LoanSphere experience a must
- Working knowledge of computer software programs to include Windows, Microsoft Word and Excel, Internet and Microsoft Outlook experience preferred
- High School diploma or equivalent
- College preferred but not required
- Minimum 10 years of direct Loss Analysis experience
- 10+ years of corporate advance experience
- 10+ years in a mortgage default environment
Responsibilities
- Complete balance reconciliation between the outstanding balances and REO/claim funds received.
- Complete all loss analysis within the required SLA
- Refer files for supplemental claims as required
- Act as a team resource and subject matter expert
- Respond to client questions pertaining to loss analysis activity as required
- Complete default step codes and tasking
- Follow departmental and business policies with strict adherence
- Prioritize allocated work to ensure tasks are completed within the required SLA
Benefits
- Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
