Sr. Database Administrator

Eversana•Chicago, IL

About The Position

THE POSITION: On a day-to-day basis, this individual will be responsible for administrating and implementing database solutions while providing system operational support, administration, problem resolution, and perform software installations and upgrades on our database systems. The Database Administrator will be expected to exhibit strong troubleshooting techniques while striving to maintain a high level of customer satisfaction. Other duties also include monitoring performance and capacity on our database systems.  ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:Responsibility for all database technology deployed in the enterprise IncludingVarious versions of Microsoft SQL Server and features including the core database engine, SSRS, SSIS, SSAS, SQL Replication technologies and other modulesOn premise database instances of SQL Server and MySQLCloud hosted systems including Azure, AWS, and GCPPerform installations and configurations of RDBMS systemsPatchingConfiguration and maintenance of high availability technologies such as SQL replication, failover clusters, and Always-On Availability Groups. Monitor RDBMS platforms for performance, utilization, and capacity. Work with application teams when appropriate to address issues. Manage maintenance plans, backups, and Scheduled jobs. Assist with design, documentation, implementation and maintenance of disaster recovery plans including regular testing Responsible for the RDBMS security model, including using Active Directory-integrated accounts in a multi-forest environment. Responsible for T-SQL query writing and optimization. Responsible for database Architecture. Responsible for advising report writers and their deployment in SSRS and PowerBI or writing reports when needed. Responsible for performing SQL traces and SQL Server Profiler to analyze and troubleshoot problems. Determine the best way to improve performance, whether through hardware purchases, server configuration changes or index and query changes Understanding of software development methodologies, software development lifecycle management, and working in an Agile/SCRUM environment with software development teams, providing consultative advice on database design and query optimization, including indexes. Lead projects which may include additional resources. On-call support for after-hours issues required. Leverage automated alerting to be notified of issues as they happen. Tune alerts to reduce noise. Responds to incoming phone, email or web reported technical issues from internal users related to network, infrastructure, and to assist in troubleshooting database issues as well as application issues which the database may be a contributing factor. Identifies severity and impact and documents details in the Help Desk call tracking system. Performs database monitoring to ensure service level agreements are met and alerts appropriate IT staff and management of any downtime. Works in partnership with all IT teams to find solutions, and/or escalates issues to appropriate IT groups for resolution.  Communicates status and updates to end users in a timely and consistent manner. Sets priorities for open issues and escalates issues to the correct department for resolution. Follows through with closure of user issues. Recreates problems in development environments for troubleshooting and resolution when needed. Creates and documents workarounds. Assist in training. Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.All other duties as assigned.Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources.

Requirements

10+ years' experience in database administration in an enterprise environment, preferably across multiple versions of SQL Server using multiple features including SSRS and SSIS.
Administrative knowledge of Active Directory security
Scripting and automation experience, including SSIS scripting
Demonstrated excellent verbal and written communication skills
Demonstrated strong customer service and analytic skills
Demonstrated ability to think through sets of complex problems, create and implement appropriate solutions
Proven ability to establish and maintain effective professional working relationships
Ability to think and work independently
Ability to adapt and learn in a fast paced, changing environment
Administrative experience with Windows Server OS
Practical experience in backup technologies that can be used to back up SQL Servers.
Experience in Disaster Recovery technologies.

Nice To Haves

15+ Years of experience preferred spanning more than one environment
MongoDB and other non-Microsoft SQL Server database technologies a plus
Cloud experience with Azure, AWS, and/or GCP is a plus
Data Warehousing experience a plus
PowerShell scripting and automation experience a plus

Responsibilities

Responsibility for all database technology deployed in the enterprise IncludingVarious versions of Microsoft SQL Server and features including the core database engine, SSRS, SSIS, SSAS, SQL Replication technologies and other modulesOn premise database instances of SQL Server and MySQLCloud hosted systems including Azure, AWS, and GCP
Perform installations and configurations of RDBMS systems
Patching
Configuration and maintenance of high availability technologies such as SQL replication, failover clusters, and Always-On Availability Groups.
Monitor RDBMS platforms for performance, utilization, and capacity. Work with application teams when appropriate to address issues.
Manage maintenance plans, backups, and Scheduled jobs.
Assist with design, documentation, implementation and maintenance of disaster recovery plans including regular testing
Responsible for the RDBMS security model, including using Active Directory-integrated accounts in a multi-forest environment.
Responsible for T-SQL query writing and optimization.
Responsible for database Architecture.
Responsible for advising report writers and their deployment in SSRS and PowerBI or writing reports when needed.
Responsible for performing SQL traces and SQL Server Profiler to analyze and troubleshoot problems.
Determine the best way to improve performance, whether through hardware purchases, server configuration changes or index and query changes
Understanding of software development methodologies, software development lifecycle management, and working in an Agile/SCRUM environment with software development teams, providing consultative advice on database design and query optimization, including indexes.
Lead projects which may include additional resources.
On-call support for after-hours issues required. Leverage automated alerting to be notified of issues as they happen. Tune alerts to reduce noise.
Responds to incoming phone, email or web reported technical issues from internal users related to network, infrastructure, and to assist in troubleshooting database issues as well as application issues which the database may be a contributing factor.
Identifies severity and impact and documents details in the Help Desk call tracking system.
Performs database monitoring to ensure service level agreements are met and alerts appropriate IT staff and management of any downtime.
Works in partnership with all IT teams to find solutions, and/or escalates issues to appropriate IT groups for resolution.
Communicates status and updates to end users in a timely and consistent manner.
Sets priorities for open issues and escalates issues to the correct department for resolution.
Follows through with closure of user issues.
Recreates problems in development environments for troubleshooting and resolution when needed.
Creates and documents workarounds.
Assist in training.
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
All other duties as assigned.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources.