Responsible for the research and understanding of all Patient Connection Center workflows in order to facilitate effective report writing, scorecard and dashboard development to support operational efficiency and strategic goals. Responsibilities include support and provisioning of departmental wide data systems, including ensuring of data integrity, data audits, data analysis and additional business-critical functions. Serves as the lead in supporting technical development of other analysts. Acts as a Subject Matter Expert (SME) for departmental workflows and translates processes into accurate and sustainable reporting/analysis tools. Continuously monitors dashboard performances and makes updates or changes as required. Interacts and works closely with business intelligence, data architecture and leadership teams. May provide guidance and support to others analysts to ensure analytics and reporting is executed within expected timeframes and to meet business objectives.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees