Sr. Data Center Infrastructure Specialist

Southwest Power Pool • Little Rock, AR

14h • Onsite

About The Position

Southwest Power Pool is seeking a Senior Data Center Infrastructure Specialist to join our dynamic Facilities team. In this hands-on technical role, you will support the day-to-day operation, reliability, and optimization of mission-critical data center infrastructure that powers production IT workloads across the organization. This position serves as the subject matter expert for electrical power systems, cooling and thermal management, building automation platforms, and Data Center Infrastructure Management (DCIM). You will ensure the availability, resilience, and capacity alignment of power, space, and environmental systems to meet both current and future IT demand.
The Senior Data Center Infrastructure Specialist independently executes complex live infrastructure operations, leads incident response and recovery efforts, evaluates and mitigates operational risk, and partners closely with IT operations, network, and hardware teams to maintain safe, efficient, and highly available data center operations.
If you thrive in high-impact environments where reliability, safety, and operational continuity matter, we invite you to apply and help power the future with us at Southwest Power Pool.

Requirements

• High School diploma
• 8+ years of progressive experience in mission-critical commercial or industrial environments supporting electrical and mechanical infrastructure systems
• Demonstrated expertise with electrical power distribution systems, including utility services, switchgear, UPS systems, generators, PDUs, and redundant power architectures
• Proven experience operating and optimizing cooling and thermal management systems, including CRAC/CRAH units, chillers, pumps, airflow containment, and high-density environments
• Advanced working knowledge of building automation and monitoring platforms, including BMS, EPMS, and environmental monitoring systems
• Experience administering or serving as a technical owner of a DCIM or comparable infrastructure management platform
• Ability to identify, assess, and mitigate infrastructure risks and single points of failure
• Experience developing, reviewing, and executing Methods of Procedure (MOPs) and Emergency Operating Procedures (EOPs)
• Strong understanding of data center safety practices, electrical safety, and change management processes
• Ability to work independently with minimal supervision and exercise sound technical judgment in high-impact environments
• Proven capability to collaborate effectively with IT operations, network, hardware, and facilities teams
• Willingness and ability to work on-site and participate in on-call rotations and after-hours activities as required
• Demonstrated ability to manage competing priorities and perform effectively in dynamic, high-availability environments
• Flexibility and the ability to function with constantly changing and multiple priorities
• Demonstrated commitment to compliance with organizational policies, procedures, and safety standards

Nice To Haves

• Bachelors degree in electrical, mechanical, facilities technology, or related field
• Uptime Institute - Accredited Tier Specialist (ATS)
• Schneider Electric – Data Center Certified Professional (DCCP) Certification
• Demonstrated ability to independently execute complex live infrastructure operations, maintenance activities, and infrastructure restoration
• Proven experience supporting and approving hardware placement based on power, cooling, redundancy, and physical layout constraints
• Demonstrated ability to perform root cause analysis and implement corrective and preventive actions
• Knowledge of, and hands on experience with Eaton PowerXpert/Foreseer, and Liebert SiteScan Data Center, hospital, or power plan experience

Responsibilities

• Ensure continuous availability of mission-critical electrical, cooling, and environmental systems
• Optimize building automation and monitoring systems through configuration, alarm management, and proactive tuning
• Administer and maintain DCIM for accurate capacity modeling, monitoring, and reporting
• Conduct infrastructure capacity planning aligned with IT deployment needs
• Identify and mitigate operational risks, including capacity constraints and single points of failure
• Lead root cause analysis and implement corrective and preventive actions following incidents or near misses
• Develop and execute MOPs and EOPs to reduce risk during maintenance and emergency activities
• Support safe, standards-compliant hardware deployments through cross-functional coordination
• Optimize cooling and airflow management to support high-density compute environments
• Maintain audit-ready infrastructure documentation
• Provide senior-level technical guidance to Facilities and IT stakeholders

Benefits

• Competitive and transparent pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance
• Relocation bonus (if applicable)
• Hybrid working environment for positions that are eligible
• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED