Sr. Data Analyst

Cayaba Care • Washington, DC

14d • $100,000 - $110,000

About The Position

About Us: The United States has the poorest maternal and birth outcomes of all developed countries with underserved, Black, Brown, Indigenous communities disproportionately affected. Cayaba Care is working to drastically improve the experience of affected communities by reimagining how we deliver meaningful and compassionate care to expectant moms. Cayaba Care's mission is to improve pregnancy, birth and the postpartum journey for women and their families by reimagining how maternity care is delivered. Our team is focused on building trust-based engagement and wrap-around support for expectant moms at home, in person and virtually, to ensure they have all the social support they need for a successful and joyful pregnancy journey. We leverage technology to support our virtual engagement that allows us to meet all our moms where they are. We ensure that our members do not feel alone during their pregnancy journey, and that they have a trusted resource for support, resources, and information throughout their pregnancy, delivery and well into postpartum. Cayaba Care does not replace the primary obstetrician or doctor’s relationships. Instead, we support expectant mothers with all other support services that are traditionally not available through their doctors’ offices. Our Values: Empathy is at the heart of everything we do. We must always center the experiences of the mothers and families we serve, as well as support and uplift one another. Collaboration is what makes us stronger. We achieve the greatest impact when we work together, share knowledge, and elevate each other’s strengths. Resilience reflects our ability to push through challenges, adapt in a fast-changing environment, and remain committed to our mission no matter the obstacles. The Role: We are seeking a talented and innovative Senior Data Analyst to execute analytics and reporting that support clinical, operational, product, and business needs. You will work across teams to leverage data for decision-making, improve care delivery and operational efficiency, and enable data-driven solutions that enhance maternal health outcomes. This role sits on the Product Team, collaborating closely with clinical, business, product, engineering, and operational stakeholders. You will be both technical and business-facing, hands-on with data while also translating insights into actions that drive impact. This role will report to the Director, Product Strategy and Insights.

Requirements

• Bachelor’s degree in Economics, Engineering, Computer Science, or related field.
• 5-7 years of relevant experience.
• Strong SQL expertise.
• Hands-on experience with Python (R is a plus).
• Experience with data modeling and visualization tools like Tableau, Looker, PowerBI, Google Analytics.
• Knowledge of healthcare operations, health plans, and working with claims and clinical data.
• Strong attention to detail, commitment to data integrity, and customer service orientation.
• Excellent collaboration and communication skills; able to deliver on team and individual commitments.

Nice To Haves

• Familiarity with agile development processes.
• Experience with ELT / ETL pipelines, ability to support Data Engineering builds / modifications is a plus.
• Experience addressing healthcare-specific challenges (e.g., MPI).

Responsibilities

• Data Analysis and Insights Develop a deep understanding of our business, care programs, and data.
• Perform analyses and design complex data models to meet business and research needs.
• Synthesize data into actionable insights that improve clinical quality, operational efficiency, and outcomes.
• Conduct cohort analysis, user segmentation, funnel analysis, and A/B testing to optimize product and user engagement.
• Automate client reporting packages and streamline data ingestion pipelines.
• Ensure accuracy, integrity, and quality of reports, dashboards, and analyses.
• Operational and Clinical Analytics Report on healthcare quality metrics (HEDIS preferred) to measure program impact.
• Identify opportunities to streamline processes and build scalable data solutions.
• Develop outcomes dashboards and reporting to support clinical operations and quality management.
• Perform risk stratification and member escalation analyses to optimize clinical oversight and preventive engagement.
• Support compliance with HIPAA and data privacy requirements across environments.
• Collaboration and Strategy Partner with product, clinical, engineering, and operations teams to translate business needs into analytics solutions.
• Support strategic planning and drive adoption of data-driven practices across the organization.
• Develop marketing attribution models, retention and churn analysis, and CAC/LTV metrics to inform growth strategies.
• Analyze field and provider performance, referral effectiveness, and KPI development to support outreach and engagement.
• Contribute to the team’s productivity, research goals, and innovation efforts.

Benefits

• Time Off That Works for You Salaried (Exempt) Employees: Enjoy unlimited time off after the 90-day probation period. Full-Time (Non-exempt) Employees: Receive three weeks of paid time off after the 90-day probation period.
• Comprehensive Health & Wellness Coverage Medical Insurance: Access top-tier healthcare through Independence Blue Cross, covering hospital, surgical, and prescription drug benefits. Coverage begins the first of the following month. Dental Insurance: Coverage for preventive care, as well as basic and major procedures. Vision Insurance: Coverage for routine eye exams and eyeglasses.
• Security & Future Planning Options Life Insurance: Financial protection for your beneficiaries. Disability Insurance: Short-term and long-term coverage in case of illness or injury. 401(k) Retirement Plan: Opportunity to save for the future (note: company contributions are not matched).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees