Citizens' Enterprise Data & Analytics (ED&A) organization is seeking a Senior Data Analyst to help build the next generation of customer profitability metrics and insights. In this role, you will: Analyze customer profitability behavior and build profitability metrics to support customer marketing, product, and strategy decisions Serve as the lead analyst for the design of profitability metrics and other analytic data products, from scoping requirements to design, development, deployment, and integration into larger business processes Develop relationships with other analysts as well as partners in Finance, Pricing & Profitability, Product, Data, and Technology Services, to collaboratively ensure delivery of high-quality metrics and utilization in key business decision processes Invest in developing deep knowledge of business decision frameworks, operational processes, and data to successfully design & develop practicable solutions with tangible business value