Citizens Bank-posted 3 months ago
Full-time • Senior
Hybrid • Columbus, OH
Credit Intermediation and Related Activities

Citizens' Enterprise Data & Analytics (ED&A) organization is seeking a Senior Data Analyst to help build the next generation of customer profitability models and insights. In this role, you will: Analyze customer profitability behavior and build profitability models to support customer marketing and strategy decisions. Serve as the lead data analyst for machine learning models and analytic products, from design phase to development, deployment, and integration into larger business processes. Develop relationships with data scientists as well as partners in Finance, Pricing & Profitability, Product, Data, and Technology Services, to collaboratively deliver transformational optimization capabilities. Invest in developing deep knowledge of business decision frameworks, operational processes, and data in order to successfully design & develop practicable solutions with tangible business value.

  • Analyze customer profitability behavior and build profitability models to support customer marketing and strategy decisions.
  • Serve as the lead data analyst for machine learning models and analytic products, from design phase to development, deployment, and integration into larger business processes.
  • Develop relationships with data scientists and partners in Finance, Pricing & Profitability, Product, Data, and Technology Services.
  • Collaboratively deliver transformational optimization capabilities.
  • Invest in developing deep knowledge of business decision frameworks, operational processes, and data.
  • MBA or Master's degree in finance, economics, mathematics, statistics, economics, engineering, or related quantitative field.
  • 5+ years of experience delivering analytic insights and statistical models.
  • Proven experience turning ambiguous business problems and raw data into rigorous analytic solutions.
  • Proficient in Python and SQL with 3+ years of applied experience.
  • Excellent communication skills with both technical and non-technical audiences.
  • Strong leadership skills, including the ability to effectively guide project teams.
  • A strong sense of intellectual curiosity and ability to thrive and deliver value in an entrepreneurial working environment.
  • Knowledge of deposits retail banking deposits business domain.
  • Experience performing segmentation analysis.
  • Experience analyzing customer profitability.
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