Sr. Customs Compliance Specialist - Bilingual (English/Korean)

Woongjin, Inc•Queen Creek, AZ

3d•$75 - $95

About The Position

In this role, you will serve as the Customs Compliance Specialist, responsible for overseeing import operations and managing relationships with external customs service providers. You will ensure full compliance with U.S. Customs and Border Protection (CBP) regulations, streamline import processes, and support the effective operation of the company’s Foreign Trade Zone (FTZ). This position requires close coordination with customs brokers, freight forwarders, and internal stakeholders across supply chain, logistics, and trade compliance functions. This role requires being comfortable operating in a bilingual (English/Korean) business environment and demonstrate strong analytical, communication, and cross-functional collaboration skills.

Requirements

Minimum of 7 years of experience in customs compliance, import operations or international logistics, preferably in a manufacturing or production environment
Bachelor’s Degree in general business, business administration, supply chain, logistics, engineering or related field required
English/Korean bilingual required
Experience managing third-party customs brokers or logistics service providers
Positive, dedicated attitude and demonstrated effectiveness to achieve given goals within due dates
Strong written and verbal communication skills
Demonstrates a strong sense of ownership by taking full responsibility for assigned tasks and ensuring their successful completion
Demonstrate teamwork and effectiveness in accomplishing goals
Ability to analyze data and prepare reports, statements, and projections
Ability to apply logical thinking to approach problem causes, along with a commitment to continuous improvement and the ability to generate ideas
Good capability to use MS-office and ERP systems (SAP, Oracle, etc.)
Knowledge of finance, accounting and customs
Knowledge in global sourcing skills, negotiations and bargaining
Ability to work flexible hours as needed to support related teams and work with headquarters and other global sites
Ability to travel domestic and internationally

Nice To Haves

Experience with Foreign Trade Zone (FTZ) operations preferred
Licensed Customs Broker (LCB) certification preferred

Responsibilities

Oversee daily U.S. import customs clearance activities, ensuring full compliance with CBP and applicable government agency regulations
Serve as the primary point of contact for external customs brokers and freight forwarders; manage performance, address issues, and ensure timely and accurate customs processing
Administer and maintain Foreign Trade Zone (FTZ) operations, ensuring adherence to compliance requirements, including inventory control, recordkeeping, and reporting
Maintain accurate and up-to-date import documentation, including HTS classifications, country of origin determinations, and product valuation data
Partner with cross-functional teams—including logistics, procurement, and legal—to ensure import operations align with corporate objectives and compliance standards
Conduct regular audits of customs entries and broker activities to verify accuracy, identify discrepancies, and maintain regulatory compliance
Support internal and external audits, including CBP reviews and assessments from other relevant authorities
Identify opportunities for process optimization and cost reduction within customs and import operations, and lead implementation of best practices
Monitor and interpret updates to U.S. trade regulations, including CBP guidance, USMCA provisions, and other international trade agreements, to ensure proactive compliance
Perform other duties as assigned